What are the responsibilities and job description for the Front Desk/Call Center position at Four Seasons Sunrooms & Windows?
We are always looking for talented people to join our team. Due to our growth and expansion, we frequently have openings available in multiple disciplines across many locations. We are focused on the long-term growth of every employee that becomes part of our Four Season’s family.
We are seeking a part time Front Desk/Call Centerto join Four Seasons Sunrooms and Windows, located in Holbrook, New York . Four Seasons is one of the largest manufacturers of sunrooms, screen enclosures, and greenhouses and solutions for outdoor living spaces. Four Seasons is a solid, growth- driven company delivering quality products. Through over 20 locations across the US, we serve contractors with their building product’s needs.
The front desk/call center is responsible for answering incoming calls, meet daily appointment setting targets, and using scripts to provide information about the product. We are looking for someone to work 20-30 hours per week. The schedule is flexible, we are open Monday through Sunday.
Responsibilities:
- Manage inbound and outbound calls in a timely manner
- Meet daily appointment setting targets.
- Set appointments for interest customers
- Follow call center scripts
- Recognize opportunities to sell products to potential customers
- Answer the incoming calls from prospective customers
- Create and maintain logs for tracking purposes
- Review and enter data in the systems
- Go the "Extra mile" to facilitate future sales
Qualifications:
- Excellent communication skills (customer phone interaction)
- Active listening skills
- Detailed Oriented and ability to learn new computer systems
- Ability to multi-task, set priorities and manage time effectively
- Persistent and results- oriented
- High School Diploma
- Willing to train the ideal candidate
There are many advantages to coming on board with Four Seasons Sunrooms and Windows. Whether you are at the beginning of your career or are joining us with years of experience, we have you covered.
· On-the-job training and coaching.
Four Seasons Sunrooms & Windows is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 20 – 24 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotating weekends
Application Question(s):
- Please list the days and hours that you are available to work.
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Holbrook, NY 11741 (Required)
Work Location: In person
Salary : $16