What are the responsibilities and job description for the Executive Administrative Assistant position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.Executive Administrative Assistant
Four Seasons Resort and Residences Jackson Hole is looking for an Executive Administrative Assistant who shares a passion for excellence and who infuse enthusiasm into everything they do.
Responsibilities
- Cultivate strong professional relationships with guests, employees and all stakeholders.
- Calendar coordination, email management and travel planning for the General Manager, Resort Manager, and other members of the Executive team.
- Providing administrative support to the General Manager, Resort Manager, and other members of the Executive team.
- Execute comprehensive general clerical, admin, and office management duties including mail, filing, document management.
- Preparing and processing purchase orders, expense reports and facilitating GM approvals on behalf of other departments.
- Liaison with Four Seasons Area Executive Leadership Team, Regional General Managers and Administrators as required.
- Facilitate guest reservations made via the Executive Office for the Four Seasons Resort Jackson Hole, and other properties around the world.
- Liaison with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards and correspondence.
- Primary point of contact for visiting guests from Home Office and Ownership, or other stakeholders.
- Coordinate executive level communication with guests, owners, and internal stakeholders relating to feedback and guest experience surveys.
Preferred Qualifications
- Hospitality exp erience is an advantage.
- Impeccable integrity to ensure maximum confidentiality and discretion.
- Exemplary business communication skills with fluency in verbal and written English.
- Ability to multitask, prioritize and handle conflicting demands.
- Exceptional organization skills.
- Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
- Solid under pressure, professional and able to maintain composure in handling challenges and complaints.
- People-oriented with appropriate sense of humor, charm, and outstanding personal presentation.
- Solid knowledge of all Microsoft applications with emphasis on PowerPoint, Excel, and Outlook email. Knowledge of OPERA reservation system and Canva helpful.
- Work authorization for the location is required.
Benefits!
- Discounted housing available
- Employee Travel Program!
- Medical, dental and vision insurance for you and your family
- 5 Weeks PTO
- Retail, spa and F&B discounts
- Free Employee Cafeteria meals
- Free uniform dry cleaning
- Discounted/transferable ski passes
- Free ski storage
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
