What are the responsibilities and job description for the Front Desk Receptionist position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.About the role:
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, an d teamwork. The Front Desk Receptionist role is an essential member of the front office team which is dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.
What you will do:
The Front Desk Receptionist is responsible for seamless registration and cashiering s ervice for our guests during the overnight shift.
The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow up of such circumstances.
Service Passion
Contribute to our environment with a positive and friendly attitude.
Communicate with team members to ensure the highest level of personalized service . .
What you bring:
The person we seek must have excellent interpersonal and verbal skills.
Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must.
Good problem solving ability and proficiency in Hotel property management systems .
Strong command of the English language
Requires attention to detail and problem solving skills, as well as a passion for customer service
The Front Desk Receptionist position requires continuous standing for 8 hours a day.
Successful candidates must possess legal work authorization in the United States
What we offer:
Compensation: $23.61 - $25.11 per hour
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off.
Learn more about what it is like to work at Four Seasons, visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to rec eiving your application!
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Salary : $24 - $25
