People and Culture Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include pickleball, tennis, and an 18-hour golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

• Be a part of the pre-opening team!

• Assist the Talent Acquisition Manager with the Talent Acquisition function of the P&C Division. Screening, interviewing, facilitating the interview process for all line-level and supervisory positions.

• Assist the Talent Acquistion Manager with the New Hire process and onboarding process for all employees.

• Assists the Talent Acquisition Manager with the recruitment life cycle, experience and retainment of Global Talent. Working closely with a third-party employee housing management company for all off-site employee housing.

• HR data system entry, output and report processing.

• The ability to process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire, personal information, wage changes, termination, etc. in electronic systems.

• Assists the Assistant Director of People & Culture with the full life cycle of the Employee Experience at the resort.

• Assists the Assistant Director of People & Culture with property wide recognition programs.

• Engage as a vocal and visible leader and daily people-partner of the Resort.

• Responsible for the Community Outreach initiatives of the resort.

• In partnership with the Assistant Director of People & Culture, as well as the P&C Generalist, owns employee communications.

• Assists the Assistant Director of People & Culture with planning, organizing and executing employee relations functions such as direct line organization, leadership meetings, visual communications, employee parties, town-halls, etc.

• The ability to attend and participate in management and employee functions as expected, representing People & Culture and the Resort accordingly both on and off hotel property.

• Responsible for benefits administration of the resort. Works with third-party payroll off-shoring team to ensure compliance and accuracy in all benefits billing.

• Assist in employee reviews or grievances and respond accordingly.

• Manage Workday inbox for accurate and timely resolution.

• In combination with the Assistant Director of People & Culture, is responsible for full lifecycle of Leave of Absences.

• Assists the Assistant Director of People & Culture in completing the quarterly compliance audits.

• Assists in Workers Compensation reports and liaisons between insurance carriers and medical providers if needed.

• Assists with the completion of Stay and Exit Interviews.

• Actively participates in Embark on a routine basis.

• Completes other tasks/projects as assigned by the Assistant Director and Director of People & Culture.

• Responsible for employee locker room assignments, product stock and organization.

• College degree preferred in Human Resources Management, Business Management or equivalent experience required.

• Minimum 2 years' experience in a related position.

• Experience in luxury hospitality is preferred.

• Ability to attract and recruit new, dynamic talent to Four Seasons who compliment the vision of the resort.

• Excellent written and verbal communication skills.

• Ability to create professional and effective visual communication.

• Strong organizational and project management ability.

• High level of emotional intelligence and interpersonal skills.

• Strong proficiency with Microsoft Office.

• The ability to react and adjust to changing business environments while implementing efficient workflow processes.

• Experience with HRIS systems; WorkDay preferred.

• Knowledge of labor laws: Local, State and Federal.

• Critical thinking and decision-making skills.

• Lucrative salary!

• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

• Time off plans starting on the day of hire!

• An opportunity to be a part of a cohesive team in an inclusive work environment!

• Complimentary and discounted hotel stays around the world!

• Wellbeing and mental health initiatives and focused company!

• Embracement and promotion of diversity in our workplace!

• Complimentary employee meals and beverages!

• Tuition reimbursement!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.