What are the responsibilities and job description for the BDC Representative position at Four Stars Auto Group?
FourStars Nissan of Denton is seeking a BDC (Business Development Center) professional with a talent for marketing and sales. Top candidates will exhibit professionalism and personality over the phone and via the Internet with a passion for great customer service.
Work Schedule:
Monday- Friday: 8-5 pm **You will work alternating Saturdays. These weeks, you will have an extra day off.
RESPONSIBILITIES:
· Answer incoming phone and online inquiries
· Log customer details and comments into proprietary software system
· Schedule appointments and follow up with any “no show” customers
· Maintain thorough, up-to-date knowledge of various product offerings
· Exhibit at all times a professional respectful behavior and tone on the phone and via the internet
· Assist with various other tasks as necessary
· Ensure strict confidentiality at all times
QUALIFICATIONS:
· High school diploma or equivalent required
- Minimum 2 years of relevant experience required
- Dealership experience preferred
· Multitasking and stress management skills are essential
· Flexibility and positive team first attitude are a must
· Takes responsibility/committed to good decision making
· Effectively manage time to meet and exceed company set metrics and goals
· Strong ability to work under pressure and meet deadlines
· Must have strong written and verbal communicate skills (tact, diplomacy and influence)
· Strong proficient computer skills and strong in-depth knowledge of relevant software applications (Microsoft Office Suite – Word, Excel)
· Professional appearance with reliable work ethic
· Consistent and stable work history
· Valid driver’s license and clean driving record
All potential employees must pass pre-employment testing to include a background check and drug screen.
BENEFITS:
•Medical Insurance coverage available after orientation period
•Paid vacation
•401k with company match
The FourStars Auto Group has been serving the Henrietta, Wichita Falls, Altus, Jacksboro and now Denton/Lake Cities for over 30 years. The FourStars Auto Group takes pride in the long-term relationships with their clients and communities. Providing outstanding service along with competitive pricing has been a trademark of FourStars Auto Group.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $20