What are the responsibilities and job description for the Revenue Operations Manager position at Foursquare?
About Foursquare
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.
About the Position
This person will play a critical role in supporting the revenue organization by providing insight, process structure, and strategic thinking to improve sales effectiveness and efficiency. This role will report to the Director of Revenue Operations and will work closely with leadership from the GTM organization (Sales, Customer Success (CS), and Marketing) on a variety of long-term initiatives and ad hoc projects.
In this role, you’ll be responsible for:
- Process Improvement
- Establishing processes & documentation to provide clarity on new initiatives, rules of engagement, changes to SOP, revenue attribution, roles and responsibilities, forecasting, etc.
- Collaborating with cross functional teams to continuously drive alignment and efficiencies across GTM teams
- Working across GTM, Finance, and other teams to centralize information, share insights, and bridge operations
- Data integrity: ensuring data flowing through our systems is accurate and reliable
- Sales Enablement
- Identifying and tracking leading indicators of revenue, key growth drivers, and performance metrics for Sales and CS teams
- Building and maintaining dashboards to provide visibility into Sales and CS performance and activity using Salesforce and Tableau
- Leading the Operations onboarding process for Sales and CS new hires - providing documentation for and organizing training on the tech stack
- Developing and implementing training plans and other content in partnership with marketing
- Operationalizing and project managing new initiatives for GTM teams
- Sales Compensation
- Collaborating with Finance to define, administer, and report on commissionable revenue
- Ensuring data integrity in the CRM by proactively auditing account and opportunity data
- Providing ad hoc reporting and analysis as needed
What you’ll need:
- Must possess strong analytical chops, a problem-solving mindset, and exceptional project management skills
- Must be organized and detail oriented
- Excellent communication and leadership skills
- Proven ability to work in a fast-paced environment and manage a diverse workload
- Strong knowledge of Salesforce CRM, Tableau, MS Excel, Powerpoint and Word required
- 2-3 years of experience working in Sales Operations, Business Intelligence, Finance, process improvement, and/or program/project management
- Bachelor's Degree in a related field
- Knowledge of the AdTech industry, a plus
- Knowledge of Tableau (or similar DB), a plus
- Knowledge of Sales engagement and forecasting tools, a plus
- Experience building and administering commission plans, a plus
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!
At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
The annual total cash compensation range is $100,000 - $130,000 however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location.
Salary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!
Benefits and Perks
- Flexible PTO - rest and recharge when you need it!
- Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance
- Savings and Investments - 401(k) with company match
- Equipment Setup - you will receive all necessary hardware for your job function
- Family Planning and Fertility Programs - programs via Carrot
- Employee Resource Groups - to help you stay connected
Things to know…
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
Salary : $100,000 - $130,000
