What are the responsibilities and job description for the Foxtail Coffee Co. Supervisor position at Foxtail Coffee Co. UCF Corporate Blvd?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced environment. The ideal candidate will have a strong background in hospitality management and be passionate about delivering exceptional customer service. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that our customers receive the highest quality of service. Your leadership will be crucial in maintaining a positive work environment and achieving operational goals.
Responsibilities
- Supervise and coordinate daily operations of the restaurant during your shift.
- Train, mentor, and develop team members to enhance their skills and performance.
- Ensure compliance with health and safety regulations, as well as company policies.
- Manage inventory levels and assist with budgeting to maintain profitability.
- Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
- Assist in food preparation and cooking when necessary to support kitchen staff.
- Monitor staff performance and provide constructive feedback to improve service quality.
- Collaborate with management to implement promotional activities and catering events.
Qualifications
- Proven experience in hospitality management or a similar role within the quick service fast food restaurant industry.
- Strong team management skills with the ability to motivate and lead a diverse group of employees.
- Knowledge of budgeting practices related to food management and restaurant operations.
- Excellent customer service skills with a focus on creating positive dining experiences.
- Ability to train staff effectively in both operational procedures and customer interaction.
- Experience in catering services is a plus but not required.
- Strong communication skills, both verbal and written, with the ability to interact professionally with customers and team members alike.
If you are passionate about the hospitality industry and ready to take on a leadership role, we encourage you to apply for this exciting opportunity as a Shift Leader.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Orlando, FL 32817 (Required)
Work Location: In person
Salary : $18 - $20