What are the responsibilities and job description for the Rooms Controller position at Foxwoods Resort Casino?
Under the direction of the Front Office Manager, the incumbent manages intraday hotel inventory to maximize room revenue and efficiencies by blocking and coordinating guest room assignments based on guest arrival and departure patterns. High school diploma as well as a minimum of one (1) year of front desk experience and prior high-volume customer service experience. Must possess a high degree of interpersonal and customer relation skills necessary to ensure total guest satisfaction. Must have the ability to lift up to 50lbs.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
