What are the responsibilities and job description for the ST SUV Operations Coordinator (FT/Seasonal) position at FPRS Experiences LLC?
Job Description
Job Description
Description :
Seasonal Retention Bonus Potential Available
Job Summary : The Operations Coordinator is the key person to bring needed elements together for the successful execution of the ST SUV Experience. This position is expected to last between March 1st – Mid-November. They will be closely involved in setting up for an exceptional guest experience. This is accomplished through effective handling of student communications, resource planning, event site setup / tear down, and program hosting. Will also assist with the FPRS giveaway operations. They champion the company’s Mission and Vision and model the company’s Values.
What you will do :
Customer service representative for assigned FPRS programs – executing the student communications plan – ensuring accurate student information via phone and email
Plan and coordinate food and beverage needs for assigned FPRS programs
Coordinate, track and create purchase orders for resources and supplies for assigned FPRS programs – distribute time-critical information appropriately
Program host for both reception and program days – student check-ins, area management (program setup and teardown)
Program logistics support – multiple locations
Assist with giveaway inventory management
Run various off-site errands
Safely drive company vehicles for program support
Protect the moral, legal, and financial well-being of The Ford Performance Racing School
Continually work with other team members to find new and better ways of doing business with an emphasis on safety, accountability, leadership, and guest service
May be asked to assist counterparts at additional FPRS locations with similar duties
Other job duties as assigned
Requirements :
Knowledge and Skills you possess :
Strong computer skills : proficiency in Microsoft Office required
Knowledge of CRM software preferred
Ability to interact well with students and guests [customers] and fellow employees
Demonstrate outstanding hospitality
Excellent written and verbal communication skills
Ability to organize and prioritize in the most productive and appropriate manner
Ability to think creatively to solve problems
Must be able to make quick, sound decisions in line with FPRS values and standards
Expectations :
Adhere to an event-driven work schedule - primarily Monday thru Friday (evenings and some holidays required, including split shift if needed)
Adhere to all company policies and procedures
Willing to perform moderate amount of manual labor
Professionally represent the company in the community, industry organizations, and during events
Use proper and professional language in the workplace, when interfacing with guests or potential clients and when representing the company in an official capacity
Show respect for others and maintain a positive attitude
Maintain current valid driver’s license, clean driving record, pass background and drug screening
Physical Demands :
Often required to work long hours as business requires (holidays, nights, and weekends)
Must be able to lift up to 50 pounds unassisted
Able to work on your feet for longs periods of time
Able to work in all types of weather
Moderate levels of stress may be associated with this position
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