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ST SUV Operations Coordinator (FT/Seasonal)

FPRS Experiences LLC
Asheville, NC Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

Description :

  • Seasonal Retention Bonus Potential Available

Job Summary : The Operations Coordinator is the key person to bring needed elements together for the successful execution of the ST SUV Experience. This position is expected to last between March 1st – Mid-November. They will be closely involved in setting up for an exceptional guest experience. This is accomplished through effective handling of student communications, resource planning, event site setup / tear down, and program hosting. Will also assist with the FPRS giveaway operations. They champion the company’s Mission and Vision and model the company’s Values.

What you will do :

  • Customer service representative for assigned FPRS programs – executing the student communications plan – ensuring accurate student information via phone and email
  • Plan and coordinate food and beverage needs for assigned FPRS programs
  • Coordinate, track and create purchase orders for resources and supplies for assigned FPRS programs – distribute time-critical information appropriately
  • Program host for both reception and program days – student check-ins, area management (program setup and teardown)
  • Program logistics support – multiple locations
  • Assist with giveaway inventory management
  • Run various off-site errands
  • Safely drive company vehicles for program support
  • Protect the moral, legal, and financial well-being of The Ford Performance Racing School
  • Continually work with other team members to find new and better ways of doing business with an emphasis on safety, accountability, leadership, and guest service
  • May be asked to assist counterparts at additional FPRS locations with similar duties
  • Other job duties as assigned
  • Requirements :

    Knowledge and Skills you possess :

  • Strong computer skills : proficiency in Microsoft Office required
  • Knowledge of CRM software preferred
  • Ability to interact well with students and guests [customers] and fellow employees
  • Demonstrate outstanding hospitality
  • Excellent written and verbal communication skills
  • Ability to organize and prioritize in the most productive and appropriate manner
  • Ability to think creatively to solve problems
  • Must be able to make quick, sound decisions in line with FPRS values and standards
  • Expectations :

  • Adhere to an event-driven work schedule - primarily Monday thru Friday (evenings and some holidays required, including split shift if needed)
  • Adhere to all company policies and procedures
  • Willing to perform moderate amount of manual labor
  • Professionally represent the company in the community, industry organizations, and during events
  • Use proper and professional language in the workplace, when interfacing with guests or potential clients and when representing the company in an official capacity
  • Show respect for others and maintain a positive attitude
  • Maintain current valid driver’s license, clean driving record, pass background and drug screening
  • Physical Demands :

  • Often required to work long hours as business requires (holidays, nights, and weekends)
  • Must be able to lift up to 50 pounds unassisted
  • Able to work on your feet for longs periods of time
  • Able to work in all types of weather
  • Moderate levels of stress may be associated with this position
  • Language Skills :

  • Must be able to communicate in English
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