What are the responsibilities and job description for the Forward Deployed Product Manager position at Fractional AI?
About Fractional AI
Fractional AI builds bespoke genAI software to transform businesses. We work with customers like Zapier, Airbyte, and Change.org to build their high-impact genAI applications.
Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more)
About the role
Our customers come to us with problems they want to solve – things like make content moderation less cumbersome, make it easier to build 3rd party integrations, make customer service better and cheaper. You are responsible for turning these problems into deployed AI solutions.
This role is part product management, part technical pre-sales, part consulting, and part strategic relationship building. As a Forward Deployed PM, you will lead dozens of 0-to-1 AI product builds for our customers and help shape the function for the next 100 deployments.
What you’ll do :
Lead Discovery : Engage with customers to deeply understand their challenges and translate these insights into clear, actionable AI product requirements.
Solution Design : Partner with engineers to architect AI solutions tailored to customer needs.
Ensure Seamless Delivery : Oversee the end-to-end lifecycle of AI product builds, including writing PRDs, roadmapping, sprint planning, resource allocation, and ensuring timely and high-quality delivery from initial concept through to deployment and beyond.
Manage Customer Relationships : Act as the primary point of contact for customers, maintaining strong relationships and providing ongoing support and strategic guidance throughout the project lifecycle.
Own deployments end-to-end : The buck stops with you. You ensure we overdeliver for our customers.
What you bring to the table :
Experience as a Product Manager, Solutions Architect, or Senior Consultant.
Passion to apply genAI to real problems. You are AI-curious, follow along with new launches, and are excited by the frontier of technology.
Technical fluency. You likely studied engineering and started your career as software engineer. You are able to go two layers deep on things like architecture diagrams and AI pipelines.
Customer obsession. You have experience diving deep into customer needs and translating these insights into real, creative solutions.
End-to-end project leadership. You are known as the person who “gets things done” and “unrelentingly reliable.” You drive cross-functional and complex projects to excellent outcomes, inspiring others towards action.
Tested customer relationship building. You have a track record of building trusted relationships, finding win-win opportunities and navigating conflict to successful outcomes.
Low ego / high resourcefulness . You are doer, not an armchair strategist. You are comfortable rolling up your sleeves, and you’re resilient when things get tough.
Why you should (and shouldn’t) join us
We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you.
Why join Fractional?
A front-row seat to the AI revolution : In one year at Fractional AI, you will have led many 0-to-1 genAI builds for leading companies. You will be among the handful of PMs who have deployed AI solutions across multiple industries at scale.
A huge and growing problem space : Getting genAI into production is the challenge of our time – with legacy consulting firms already driving several billion dollars per year on genAI advising revenue. Most offerings on the market don’t meet the need – they are one size fits all product solutions or advising services without the engineering team to deliver. We offer the engineering talent to meet the need.
A team of veteran founders : The team is built from multi-time founders and co-founded by Travis May, former CEO of LiveRamp and founder former CEO of Datavant.
Why shouldn't you join Fractional?
We are unapologetically building an engineering-first culture. This is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive.
We are a professional services business. Building for clients and their customers is distinctly different from building for your own product’s customer or users. It’s not for everyone.
We are in-person. We’re committed to building an in-person team in San Francisco. This enables us to learn faster together. For the right person, this is a pro, not a con, but it’s non-negotiable.
Snapshot of your first 30 days :
You’ve jumped into your first customer projects.
You have led discovery, deeply understanding the Customer’s needs and translating that into what we should build.
You are leading daily sprints, debating with your Tech Lead partner, and serving as the trusted go-to for the customer
You have led high-stakes meetings, like product demos for our customers’ C-Suite
You have been part of all things Fractional AI – from our monthly Happy Hour to our weekly Project Lunch and Learns.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Our Values
We overdeliver.
We overuse AI.
We “over engineer” the culture.
Location
San Francisco, CA (4 days in-person, Fridays remote)
Benefits
Competitive Compensation Package : Attractive salary aligned with your experience and skills.
401k with Matching : Invest in your future with our company-matched retirement plan.
Unlimited PTO : Take the time you need to relax and rejuvenate.
Exceptional Medical, Dental, and Vision Coverage : Comprehensive health benefits to keep you and your family healthy.
Health FSA : Manage out-of-pocket health expenses effectively.
Commuter Benefits : Make your travel to work easier and more affordable.
Life Insurance : Providing peace of mind for you and your loved ones.
Team Events and Activities : Regular events to build camaraderie and a strong team spirit.
Ready to join us?
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