Demo

Supervisor, Product Technical Support

Framatome
Lynchburg, VA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/26/2025

What You’ve Accomplished

You have completed a Bachelor's degree, or equivalent work experience in lieu of degree. You have worked in a related role for at least 5 years and are ready to join Framatome and help deliver clean, safe energy and advance nuclear technology.

Who You Are

Your actions, behaviors, and decisions are made in a manner consistent with our Core Values :   https : / / www.framatome.com / en / jobseekers / our-values /

You may have also acquired the following skills :

  • Accountability
  • Organization
  • Prioritization
  • Interpersonal
  • Communication

Your Opportunity

This full-time role is about making an impact on people’s lives and the future of clean energy. You will leverage your skills and experience to be part of an innovative team and make a difference for our customers. As a Product Technical Support Supervisor in Lynchburg, VA, you will be part of the proven team in the IBPE Business Line in the Installed Base Business Unit. Your work will include :

  • Working interactively with suppliers, customers, and peers to develop strong relationships that lead to collaborative performance to meet business and industry needs
  • Ensuring effective performance of the product technical support team by defining and monitoring goals, objectives and standards of performance in alignment with NPC, IBPE, and IB-A strategic objectives and goals
  • Developing and / or administering technical standards and procedures for the assigned work group, ensuring adherence to government, organization, and customer requirements.
  • This position requires occasional / sporadic travel. Together we will enable clean, safe, and economical low-carbon energy to meet the global ambition for a better tomorrow.

    Who We Are

    Framatome is an international leader in nuclear energy recognized for its innovative solutions and value-added technologies for the global nuclear fleet. More than 2,000 dedicated U.S. Framatome employees work every day to supply ever cleaner, safer, and more economical low-carbon energy for our communities and world. As well as supporting new nuclear builds, advancing new technology and advancing nuclear energy in the U.S. and abroad. Like you, we want a brighter future.

    See how the Nuclear Parts Center contributes to this future : https : / / npc.framatome.com / about-npc / npc

    See how the Installed Base Business Unit contributes to this future :   https : / / www.framatome.com / en / expertise / services-and-maintenance /

    Discover Lynchburg, Virginia :   https : / / www.opportunitylynchburg.com /

    Any employment offer is contingent upon the successful completion of a background investigation and drug screen (as applicable).

    Your Total Rewards Package

    The range of base salary for the position is between $97,000 - $131,000, and may also include annual incentives, performance bonuses and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.

    Framatome offers a broad employee benefits portfolio as a key component of your total rewards. This includes :

    Multiple medical plans; dental and vision plans; Life and Accidental Death and Dismemberment; long- and short-term disability; optional plans including dependent life, accident, critical illness and hospital indemnity insurance; retirement savings plans (401k) with employer match; paid time off including up to 3 weeks of vacation, 8 days of sick leave, and 13 paid holidays; education reimbursement; adoption assistance; employee assistance programs; opportunities for professional development.

    Positions within Framatome may require access to proprietary information that is subject to U.S. export control regulations. As such, the Company must ensure that any hires for these job openings fully comply with all US regulations. Foreign national applicants that are citizens or residents of countries not included on the Department of Energy’s Generally Authorized Destinations list may not be eligible for immediate need positions. See list here :   https : / / www.ecfr.gov / current / title-10 / chapter-III / part-810 / appendix-Appendix A to Part 810

    Framatome is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Required Skills

    Required Experience

    Salary : $97,000 - $131,000

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