What are the responsibilities and job description for the Full Time Night Auditor position at Francis Scott Key Family Resort?
Looking for Full-time Seasonal Night Auditor.
Works 5 nights 11pm-7am Position Starts March 6th and ends October 25th.
Roommaster exp preferred. Hotel experience required of 1 year front desk.
Must have reliable transportation, able to work independently. Some duties include but not limited to:
Standard Front Desk Operations :Greet all incoming guests entering establishment, Check-in / Check out Guests as needed. Make reservations, Keep area clean, Answer phones, File paperwork, Scan documents.
- Perform Night Audit for Hotel and Point of Sale PMS system at close of business day.
- Respond and report guest calls to Security.
- Review guest charges during the checkout process.
- Contact housekeeping or maintenance staff when guests report problems..
- Record guest comments or complaints, referring customers to managers as necessary.
- Issue room keys
- Additional duties given by Manager
To do this kind of work, you must be able to: Be an outgoing, welcoming personality for the Hotel. Have common sense regarding situations with guests, noise issues and security. Make decisions based instructions and company rules. Speak and write clearly and accurately.
- Weekends and holidays required .
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
- Every weekend
- Overnight shift
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $17 - $18