What are the responsibilities and job description for the Admissions Clerk position at Franciscan Care Services, Inc.?
Franciscan Healthcare is looking for an Admissions Clerk to greet patients and visitors, determine their needs and direct accordingly. This position is responsible for patient admissions/registrations of services and various clerical duties as well as answering the telephone.
Hours: Minimum 40 hours/week to include days, evenings, weekend and holiday rotation
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Greet visitors and patients in a prompt, courteous and helpful manner
- Register patients, gather, verify, and update all necessary information within the computer system; have patients sign notices as applicable to their visit
- Operate the telephone switchboard to include receiving and transferring all in-coming calls, taking appropriate messages, and operating the intercom system
- Direct visitors to the patient rooms and give other appropriate information
- Receive and receipt patient account payments by cash, check, or credit card
QUALIFICATIONS:
Education and/or Experience
- High School Graduate
- Minimum of two years business office experience or other related field experience, preferred
Other Competencies
- Ability to maintain confidentiality of sensitive information
- Skill in operating a computer and calculator; knowledge of computer hardware, word processing and spreadsheet programs, and data communications
- Knowledge of medical office procedures and insurance company operating procedures
- Knowledge of grammar, spelling, and punctuation
- Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies
- Skill in greeting all and answering the telephone in a pleasant and helpful manner
- Ability to exercise initiative, judgment, decision-making
- Ability to communicate clearly
- Ability to process patients and public inquiries and respond with poise and efficiency
- Ability to work with a diverse group of people
Job Type: Full-time
Pay: $13.50 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14 - $20
