Insurance/Billing Specialist

Franciscan Healthcare is looking for an Insurance/Billing Specialist to provide staff support in maintaining and operating the business systems, keep accounts receivable current, maintain all aspects of insurance and billing business and process unpaid accounts.

Hours: Minimum 35 hours/week

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

· Process billing calls, questions and answers correspondence related to patient accounts

· Submits claims on a regular schedule; follow up on unpaid claims and resubmits

· Maintain all appropriate records, reports and files

· Correct inaccurate insurance information; correct patient accounts if there are billing errors

· Research all information needed to complete billing process; works error list, aging report and credit balance reports monthly

· Work delinquent accounts based on aging period and payment sources; follow up on accounts until zero balance or turned over for collection

· Process and post charges and payments

· Investigates billing problems and formulates solutions

QUALIFICATIONS:

Education and/or Experience

· High School Graduate

· Minimum of two years business office experience or other related field experience

· Associate Degree in Business Administration or other related field, preferred

Other Competencies

· Ability to maintain confidentiality of sensitive information

· Proficiency in accounting and ability to use computer automated accounting systems to manage accounts.

· Skill in operating a computer and calculator; knowledge of computer hardware, word processing and spreadsheet programs, and data communications

· Knowledge of medical office procedures and insurance company operating procedures

· Knowledge of grammar, spelling, and punctuation

· Skill in use of communication methods to elicit information, negotiate problem resolution and garner support for various programs or projects.

· Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies

· Ability to exercise initiative, judgment, decision-making

· Ability to communicate clearly

· Ability to process patients and public inquiries and respond with poise and efficiency

· Ability to work with a diverse group of people

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $25