Demo

Dir of Social Svcs

Franciscan Health Center
Duluth, MN Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/31/2025

License not required for position

Essential Job Functions:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Organizational Responsibilities:

  • Adhere to, support and promote St. Francis Health Services’ Mission and Core Values, philosophy, goals and objectives while conducting company business.
  • Maintain confidentiality of company and individual receiving services related information at all times.
  • Develop, maintain, and update as required, written policies and procedures that govern the day to day functions of the department.
  • Serve on, participate in, and attend various committees of the care center as appointed by the Administrator.
  • Perform administrative requirements, such as completing necessary forms, reports, etc. and submitting such to the Director of Nursing or Administrator as required.
  • Plan, develop, organize, implement, evaluate and direct the social service programs of this care center. Participate in planning and conducting educational in-service classes as directed.
  • Provide consultation to members of staff, community agencies, etc., in efforts to solve the needs and problems of the individual receiving services through the development of social service programs.
  • Evaluate and implement recommendations from established committees as they may pertain to social services.
  • Participate in community planning related to the interests of the care center and the services and needs of the individual receiving services and family.
  • Maintain contact and positive working relations with referral sources who are regularly updated on openings for admission.
  • Receive admission inquiries, provide information on the care center and services provided, maintain care center waiting list.
  • Serve as discharge planning coordinator, develop and implement social care plans and individual receiving services assessments as needed.

Individual Receiving Services Care Responsibilities:

  • Does not disclose individual receiving services’ protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
  • Ensure that all care is provided in privacy, as appropriate, and to knock before entering an individual receiving services’ room.
  • Report all grievances and complaints made by the individual receiving services, family, or visitors to the appropriate supervisor following the care center’s established procedures.
  • Orient individual receiving services to the care center and its policies; assist with review and completion of the Individual receiving services Bill of Rights, admission agreement and other admission documents.
  • Assist individual receiving services and families with adjustment to the care center through regular contact.
  • Evaluate social and family information of the individual receiving services and participate in the process of developing, implementing, and updating a comprehensive plan of care and assessment for each individual receiving services, timely providing all needed social service information and perform charting duties as required.
  • Ensure that all individual receiving services are provided the opportunity to participate in the development and review of their plan of care.
  • Provide medically related social services to assure that each individual receiving services' optimal level of functioning and needs are met.
  • Provide individual receiving services with information concerning individual receiving services rights, living wills, etc. Explain as necessary.

Individual Responsibilities:

  • Report all complaints and grievances, according to company policies and procedures, which are made by the individual receiving services, family, or visitors and make a written/oral report to supervisor indicating what action(s) were taken to resolve the complaint or grievance.
  • Report any communicable or infectious disease that you contract to the appropriate supervisor.
  • Develop and maintain a good working rapport with department personnel, other departments within the care center, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained and coordinated to meet the needs of the individual receiving services.
  • Represent the care center through involvement in community, civic, or professional organizations as appropriate.

Personnel Responsibilities:

  • Review departmental complaints and grievances from personnel and make written reports to the Administrator of action(s) taken. Follow care center’s established procedures.
  • Recruit, interview, and select personnel for the department.
  • Determine departmental staffing requirements necessary to meet the department’s needs, and assign a sufficient number of personnel for each tour of duty.
  • Schedule department work hours (including vacation and holiday schedules), personnel and work assignments.
  • Counsel/discipline department personnel as necessary.
  • Terminate employment of personnel when necessary, documenting and coordinating such actions with the HR Director and/or Administrator.
  • Conduct departmental performance evaluations in accordance with the care center’s policy and procedures.
  • Develop and participate in the planning, conducting, and scheduling of timely in-service training classes that provide instructions on “how to do the job” and ensures a well-educated department.
  • Ensure that all department personnel attend and participate in care center mandatory in-service training programs as scheduled (e.g. OSHA, TB, HIPAA, Abuse Prevention, etc.).
  • Develop, maintain, and periodically update the written procedure for ensuring that department personnel maintain valid and current credentials as may be required.
  • Coordinate the training of social services’ personnel.
  • Ensure that all department personnel are knowledgeable of the individual receiving services’ rights and responsibilities, including the right of refusal.
  • Coordinate evaluations of performance and meet with all social services personnel at least annually with the intent of promoting job growth, development, and improvement of services as needed.
  • Delegate and monitor responsibilities to departmental staff consistent with their training, experience, competence and legal authorization in accordance with care center policy.

Safety / AWAIR Responsibilities:

  • Keep the call light system within easy reach of the individual receiving services.
  • Demonstrate and practice correct sanitation techniques, such as hand washing, proper handling of supplies, cleansing and sanitizing equipment, per policy procedure.
  • Adhere to basic infection control practices, and use standard precautions.
  • Use personal protective clothing/devices/equipment when handling infectious waste and/or blood/body fluids.
  • Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the care center’s policies and procedures.
  • Follow established policies and procedures in performance of duties such as safety, infection control and exposure to blood/body fluids.
  • Follow care center’s established policies governing safety data sheets (SDS) and the handling of hazardous chemicals. Ensure that hazardous chemicals are labeled.
  • Follow established safety policies and procedures regarding fire, weather related, and other potential disaster threats to individual receiving services’ and staff.
  • Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids or hazardous chemicals.
  • Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc.) when lifting or moving individual receiving services’.
  • Report and/or correct unsafe conditions immediately.
  • Promptly report all accidents, errors and unusual incidents to the supervisor no matter how minor they may be. Such occurrences must be reported on the shift in which they occur.
  • Utilize proper body mechanics.
  • Know exact location of emergency equipment (e.g., alarms and fire extinguishers).
  • Operate all equipment that is used in the department and social areas accurately and in a safe manner according to established procedures.
  • Report defective equipment to the supervisor.
  • Follow up on equipment maintenance or repair concerns.
  • Participate in fire safety and disaster preparedness drills.
  • Ensure that all social services personnel follow established care center and departmental policies and procedures.
  • Notify the charge/staff nurse of any individual receiving services leaving/missing from the care center.

Regulatory Responsibilities:

  • Keep abreast of current federal and state regulations, as well as professional standards of practice, and make recommendations on changes in policies and procedures to the Administrator.
  • Pro-actively manage the implementation of changes in policies and procedures. Facilitates staff training when changes occur.
  • Understand and follow the Vulnerable Adult and Abuse Policy and reporting procedure.
  • Understand and adhere to Individual receiving services Bill of Rights.
  • Participate in survey inspections made by authorized government agencies.
  • Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Administrator.

Licenses & Certifications

Preferred
  • Social Worker License

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