What are the responsibilities and job description for the Medical Spa Receptionist position at Franco Aesthetics?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team at Norman's premier med spa, Franco Aesthetics. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome patients in an enthusiastic, friendly, and professional manner.
- Manage incoming calls, text messages, and inquiries with excellent phone etiquette.
- Schedule appointments and maintain the office calendar efficiently and accurately.
- Complete efficient checking in and out of patients including tracking patient demographics, completing consent forms, and carrying out accurate transactions for treatments and products.
- Learn and maintain basic knowledge of aesthetic treatments and products, rewards programs, pricing, and protocols in order to carry out informative conversations with patients.
- Assist with office management tasks, including inventory tracking, data entry, and management of supplies.
- Maintain a clean and organized office to create a welcoming environment suited for a medical setting.
Qualifications
- Proven experience as a receptionist or in a similar role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in office software applications; familiarity with EMR systems is a plus but not required.
- Experience in completing transactions and maintaining a cash drawer is a plus.
- Excellent communication skills, both verbal and written.
- Strong ability to take initiative to complete tasks and improve office functions.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- A positive attitude with a commitment to providing outstanding customer service.
- Previous experience in a medical office or spa is advantageous but not required.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Norman, OK 73069 (Required)
Work Location: In person
Salary : $15 - $20