What are the responsibilities and job description for the Customer Service Representative - Proactive Solution Provider position at Frandsen Bank?
At Frandsen Bank, we are seeking a dedicated and helpful Customer Service Representative who will proactively work to ensure a pleasant experience for customers and coworkers. Responsibilities include accurately processing customer transactions, examining for proper endorsements, verifying identity, signatures, and balances. This role also involves promoting, educating, and advising customers about other products and services in person and through phone calls.
Salary and Benefits
This full-time position offers a competitive hourly salary range of $16.00 to $18.00 per hour, depending on experience. Our benefits package includes health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
Key Responsibilities
- Accurately process customer transactions, including examining endorsements, verifying identity, signatures, and balances.
- Proactively promote, educate, and advise customers about other products and services.
- Assist in community events and promotions, protecting customers, and helping to deter fraud.
Salary : $16 - $18
