What are the responsibilities and job description for the Payment Operations Specialist position at Frandsen Bank?
Position SummaryThis Payment Operations position must provide a high level of professional communication, attention to detail, and technical skills to provide exceptional service to bank staff. Must have strong knowledge of processing non-posts, overdrafts, chargebacks and stop payments. Submit cash letter adjustments and corrections. Assist with wire verification as needed. Item Processing, Payments Processing, and various 3rd Party ProcessingEssential Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Provide impeccable verbal and written support to bank staff that is both timely and professionalProcess non-posts, overdrafts, chargeback and stop payments timely to meet our cut off timeSubmit cash letter adjustments and correctionsRun a Daily Checklist for Item, Payment and 3rd Party ProcessingProficiently support banking staff with researchProvide assistance with wire verification as neededProficiently use all technology systems and software requiredDemonstrate an aptitude and willingness to learn and embrace changeWork collaboratively in a team environment and communicate effectively across all business linesAdvocate and practice the Frandsen Way corporate cultureComplete training as assignedServe as a resource in various projects or tasks as assignedOther tasks and responsibilities as assignedExperience, Skills, and EducationEducation A 2-year college degree, or equivalent work experience in bank operations is required. Must possess strong communication and analytical skills. A candidate with an emphasis working with Fiserv Premier core banking applications is preferred.ExperienceA minimum of two-years related experienceFiserv Premier Operations background preferredSkillsA high level of professional communication, attention to detail, and technical skills are required to provide quality service. Strong written and verbal communication skills. Ability to work independently and in a team environment. Must be goal oriented with the ability to work in a fast-paced environment.Salary range for this role is $22.80 - $28.51 per hour, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $23 - $29
