What are the responsibilities and job description for the Dispatcher position at Frank Gay Residential?
Overview
At Frank Gay Services, we’re looking for individuals with experience in dispatching, project coordination, or customer service to join our team. We know the value of your skills in managing schedules, coordinating teams, and delivering exceptional customer experiences and we’ve built a workplace that supports your success.
You’ll enjoy a personalized workspace, hands-on training, and a supportive management team that values your input and invests in your growth. With clear paths for advancement, ongoing coaching, and a collaborative culture, you’ll find your hard work recognized and rewarded.
If you’re ready to elevate your career in a role where your expertise makes a real impact, join us at Frank Gay Services and be part of a team that truly values your contributions.
Why Choose Frank Gay Services?
Pay Range: $16.00 - $18.00/hour Bonus opportunities
- Unmatched Growth: Be part of a company that is not just growing but thriving. Your contributions will be instrumental in our ongoing success.
- Positive Work Culture: Join a team where positivity and collaboration are at the forefront. Your ideas will be valued, and your efforts recognized in a supportive environment.
- Career Advancement: At Frank Gay Services, your professional development is a priority. We provide the resources and opportunities for you to flourish within the company.
- What we OFFER you!
- Full-Time
- Flexible Hours / Friendly Work Environment / Merit Based
- Year-round work
- Robust benefit package; health, dental, vision insurance, prescription coverages
- Paid life insurance
- Matching 401K & IRA
- Paid Training
- PTO after 90 days
- Weekly pay
- 7 Paid Holidays
- Career Advancement opportunities
- Parental Leave
- Birthday pay
What We're Looking For:
- Self-starters: Bring your motivation and drive to a team that values initiative.
- Positive Energizers: Your upbeat attitude is infectious and contributes to a workplace that thrives on positivity.
- Customer-Centric Focus: Join us in delivering exceptional service to our residential customers, making a positive impact on their experiences.
Ready to Make a Significant Impact? Take the First Step! Seize this chance to be part of an exceptional team.
What YOU will do:
- Deliver exceptional customer service
- Work in a team environment
- Drive revenue and help meet the market goals
- Scheduling and routing of technicians
- Coordinate the correct skilled technicians to the right service calls
- Handle customer service requests and issues, collaborate with department management on customer satisfaction solutions and strategies
- Help others and feel great doing it!
What you need:
- Minimum 2 years Dispatch experience
- Must be able to work in a fast-paced environment
- Must be able to prioritize tasks
- Service Titan experience a major plus!
Salary : $16 - $18
