What are the responsibilities and job description for the IT Manager position at Frank Kent Family of Brands?
About Southwest Accessory Group
Southwest Accessories Group is growing, and we want you to join us for the ride! Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere founded on sound business ethics, honesty, and integrity.
Benefits
Weekends off (Monday through Friday)
Paid Holidays
Day Shift (No Overnights)
401(k) Plan w / match
Medical Plan
Dental Plan
Vision Plan
STD / LTD
Life Insurance
About the role
This position is responsible for the overall planning, organizing, and execution of all network / security and supporting systems functions. This includes supporting and maintaining existing applications and developing new technical solutions. This position also defines and implements information system procedures and best practices, including directing information and cyber security, building security / administration,systems and networking management, disaster recovery, records management, telephone system and various equipment and contract management.
What you"ll do
Manages, coaches, counsels, motivates, and trains staff to enable them to perform at a superior level in their respective position. This includes performance management, setting and meeting goals, establishing measurements, and handling personnel issues.
Develops and assesses departmental goals, measurements and strategies to attain a high level of service, accuracy, efficiency and product knowledge. Performs timely analysis of departmental productivity and reports to the Assistant VP of Information Technology. Implements solutions to areas that require improvements.
Responsible for information technology and cyber security.
Responsible for records and archival management.
Ensures regulatory compliance.
Assists Senior Management in developing short and long range plans, strategic plans, information policies and procedures, and credit union measurements.
Supports and carries out the strategic objectives of the credit union.
Performs other duties as assigned.
Ensure departmental accuracy and efficiency is maximized.
Maintain efficient production levels to meet strategic goals.
Ensure IT / Records employees are appropriately trained and developed.
Minimize downtime in information systems.
Maintain member data security and privacy.
Minimize cyber security risks and threats.
Minimize procedural / processing errors.
Qualifications
Bachelor's Degree or comparable work experience.
5 years of IT project management experience, managing multiple projects with varying levels of complexity.
Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, evaluate, and adjust resources, work effort, and cost for projects of high complexity and risk.
Business and technical acumen; ability to communicate effectively with all levels of the team in a professional manner.
Able to solve complex problems, manage ambiguity and adapt to unexpected change.
Excellent time management skills and the ability to make decisions quickly.
Highly proficient with Microsoft Office applications (Teams, Outlook, Word, Excel, PowerPoint).
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