What are the responsibilities and job description for the Senior Hotel Operations Manager position at FRANKENMUTH BAVARIAN INN LODGE?
Job Summary
The Hotel Manager oversees the daily operations of a 360-unit hotel, focusing on efficient management and exceptional customer service.
Key Responsibilities
- Direct and supervise employees to achieve business objectives and meet customer demands.
- Adhere to company policies and procedures outlined in the employee handbook.
- Provide training on safety, security, and emergency procedures to ensure prompt reaction in critical situations.
- Maintain the security and integrity of the hotel building and property.
- Ensure the safety and well-being of all employees and guests.
Requirements
- Associate's degree or minimum 2 years' experience in a related position.
- Minimum one year learning period in this position at Bavarian Inn Lodge.
- Ability to handle emergency situations effectively.
- Strong written and verbal communication skills.
- Able to provide direction and supervision to hourly employees.
