Public Administrator Administrative Assistant

NATURE OF WORK

Under basic supervision, conducts a variety of routine general office functions for assigned area of work; provides customer service to the public; and performs other related duties as assigned. Analyzes and executes independent authority regarding permit application acceptance process on a daily basis.

ESSENTIAL FUNCTIONS:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

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  Answers and directs incoming calls to appropriate departments and/or individuals; responds to basic inquiries regarding departmental services, policies, and procedures; greets and directs visitors.
• Provides customer service to the public and/or outside agencies; first to review permit applications, septic designs and building plans for completeness making determinations to reject with recommendations or start process forward towards issuance.
• Calculates permit and escrow fees. Issues approved building permits; updates and maintains reviewed permit information; verifies site inspections have been performed.
• Collects money; prepares receipts; compiles bank deposits and reports.
• Maintains inspection calendars; schedules appointments.
• Prepares, copies, scans, processes, and/or distributes correspondence, forms, faxes, notices, agendas, meeting minutes, news releases, and other types of documents.
• Updates and maintains departmental records, files, lists, handbooks, databases, and/or web pages.
• Conducts research, compiles data, and prepares a variety of departmental reports.
• Orders and maintains office supplies, brochures, and/or forms for area of assignment; updates inventory records.
• Performs data entry and/or other routine clerical tasks; receives, sorts, and distributes departmental mail.
• Performs other duties as assigned for two separate departments.

WORKING ENVIRONMENT / PHYSICAL DEMANDS:

Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds.

EMPLOYMENT STANDARDS:

High School Diploma or GED equivalent; AND two (2) years of general clerical experience.

Depending on area of assignment, a valid Driver’s License, Notary Public License, and/or other specialized certifications may be required.

KNOWLEDGE AND SKILLS REQUIRED:

Knowledge of:

• County policies and procedures.
• General office practices and equipment.
• Standard computer software applications.
• Telephone etiquette and customer service protocols.
• Departmental operations relative to area of assignment.

Skills in:

• Performing a variety of clerical functions.
• Responding to inquiries and providing customer service to the public.
• Ability to work independently and make independent judgments.
• Preparing and maintaining correspondence, reports, and other documentation.
• Establishing and maintaining effective working relationships.
• Communicating effectively verbally and in writing.
• Developing spreadsheets.