What are the responsibilities and job description for the Service Writer position at Franklin Equipment Sales?
Now Hiring: Experienced Service Writer – Franklin Equipment Sales (Hilliard, FL)
Job Type: Full-time
Pay: Based on experience
Schedule: 40 hours per week
About Us:
Franklin Equipment Sales is a trusted dealer for Bad Boy, Yanmar, Toro, Wright, Stihl, and Simpson specializing in outdoor power equipment, tractors, parts, and service. We take pride in delivering top-notch customer service and expert repairs.
We’re looking for an experienced Service Writer to join our team and help manage service operations while providing excellent support to our customers.
Responsibilities:
- Greet customers and assess service needs
- Write clear and accurate work orders
- Communicate effectively between customers and technicians
- Provide estimates and keep customers updated on repair status
- Order necessary parts and ensure timely service completion
- Maintain accurate service records and paperwork
- Assist with scheduling and workflow management
- Ensure a high level of customer satisfaction
Qualifications:
✔ Previous experience as a Service Writer (preferred in outdoor power equipment, tractor, or automotive industries)
✔ Strong customer service and communication skills
✔ Knowledge of parts and service processes
✔ Ability to multitask and stay organized in a fast-paced environment
✔ Comfortable using computers and service software
✔ Attention to detail and problem-solving skills
Benefits:
✅ Paid Time Off (PTO)
✅ Health Insurance
✅ 401(k) Retirement Plan
✅ Paid Training
✅ Paid Holidays
How to Apply:
Interested candidates can apply online at www.franklinequipmentsales.com/employment , or submit a resume via email to gregfranklinent@gmail.com.
Join our team and be part of a company that values hard work, integrity, and exceptional service!
Job Type: Full-time
Pay: $21.00 - $32.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $21 - $32