What are the responsibilities and job description for the Help Desk Analyst - Night Shift position at Franklin Fitch?
Helpdesk Analyst - Night Shift | Los Angeles - Remote | $75k | Law Firm
Are you looking to join a leading global US Law firm undergoing digital renovation?
Are you hoping to find a role with crystal clear progression pathways?
This organization is an award-winning law firm that is famous for its market-leading approach, working with some of the biggest Fortune 500 institutions in the world. They have also won awards for the ‘best workplaces in California’ for the past 3 years, partly down to their great internal culture and quality of life given to their employees.
You will works as part of the Tier 1 remote support team resolving tickets or escalating to regional onsite deskside teams as necessary.
The successful candidate will be onsite for the first month for training, so you need to be local to Los Angeles
You will need –
· Windows, Office365, AD.
· ServiceNow
· Law or professional services background.
You will get -
· Full benefits package,
· Education reimbursement from day 1!
· A company that values Work/Life Balance,
· Extensive wellness benefits.
Shift Pattern - Night Shift
Week 1 - PST
Sunday - 12 am to 9am
Monday - 12 am to 9am
Tuesday - 12 am to 9am
Wednesday - 12 am to 9am
Week 2 - PST
Sunday - 12 am to 9am
Monday - 12 am to 9am
Tuesday - 12 am to 9am
Wednesday - 12 am to 9am
Thursday - 12 am to 7am
If this sounds like the opportunity for you, don’t hesitate to get in contact with me before it’s too late at r.bray@franklinfitch.com
Salary : $65,000 - $75,000
