Information Technology Support Specialist

💼Position: IT Support Specialist

💵Salary: $35,000 - $45,000

🌍Location: Boston, MA

Are you an energetic problem-solver ready to respond to IT support issues?

Do you have a strong technical aptitude with ability to think strategically and creatively?

Do you want to work in a tight-knit and collaborative company?

We are seeking an IT Support Specialist with a background in Windows and Office365. You will be joining a vibrant and supportive work environment where the growth and development of your technical skills are highly valued, in a reputable firm that is extremely well-regarded for their collaborative culture.

What will the role look like?

⭐ You’ll work collaboratively in a tight-knit collaborative environment to implement creative IT solutions to user issues.

⭐ You’ll undergo ongoing training in both hardware and software to finetune your skills.

⭐ You’ll see the tangible impact of your own work across the company’s nationwide infrastructure presence.

What do you need?

• Mastery of the Microsoft environment, Office365, and Windows server, as well as some experience in AV systems and macOS.
• The ability to troubleshoot and maintain a variety of IT infrastructure systems.
• Excellent verbal and written communication skills to clearly communicate technical guidance to users.

What’s in it for you?

• The opportunity to perform critical escalated support and continue to enhance your technical skills.
• The chance to join a tight-knit and collaborative team that values investment in its employees’ learning and development.

Don't miss out on this incredible career opportunity! Apply now to become part of a dynamic team, or send an up-to-date resume to the details below.

e.dickinson@franklinfitch.com

1 617 371 8945