Demo

Information Technology Support Technician

Franklin Fitch
Dallas, TX Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

IT Support Technician | MSP | $50,000 - $60,000


Are you a tech-savvy problem solver who thrives on delivering exceptional client experiences?


Do you have a passion for troubleshooting, documentation, and providing hands-on IT support?


We are looking for a skilled, detail-oriented IT Technician to provide top-tier onsite support. If you're a problem-solver who thrives in a fast-paced MSP environment, we want to hear from you!


What You’ll Do:

  • Provide onsite IT support with a professional, client-focused approach.
  • Assist remote engineers as the go to person for troubleshooting.
  • Stage, install, and relocate hardware with precision.
  • Maintain clear documentation and follow best practices.


What You Bring:

  • 3-5 years IT support experience (MSP preferred).
  • Proficiency with Windows, macOS, mobile devices, and networking.
  • Strong hardware and troubleshooting skills (bonus for structured cabling).
  • Valid Texas driver’s license & reliable vehicle for client visits.
  • Detail-oriented, adaptable, and calm under pressure.


Your Skills:

  • Microsoft 365 – Administration of Outlook, Teams, OneDrive, SharePoint, and user accounts.
  • Active Directory (AD) & Entra ID (Azure AD) – Managing user authentication, group policies, and access control.
  • Mobile Device Management (MDM) – Utilizing platforms like Microsoft Intune or Jamf for overseeing company-issued mobile devices.
  • Software Deployment & Imaging – Using tools such as PDQ Deploy, SCCM, or MDT for application installation and updates.


What We Offer:

  • Salary: $50,000-$60,000
  • Benefits: Health, dental, vision, 401(k), PTO & more
  • Schedule: Mon-Fri, 8-hour shifts, no weekends
  • Mileage, parking & toll reimbursement
  • Growth opportunities in a dynamic MSP environment


If you're ready to make an impact, apply today!

Salary : $50,000 - $60,000

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