What are the responsibilities and job description for the IT Solutions Specialist position at Franklin Fitch?
Required Skills and Qualifications
- Deep Understanding of IT Infrastructure: Networking, servers, storage, and security
- Proficiency in IT Standards and Best Practices: NIST, ITIL, ISO frameworks, RMM software, and Professional Services Automation
- Excellent Communication and Analytical Skills: Verbal and written communication, problem-solving, and coordination between vCIOs, service desks, project teams, and client accounts
- Certifications: CompTIA, Azure, and ITIL Foundation or equivalent
