What are the responsibilities and job description for the Front Desk Receptionist position at Franklin Inn?
Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing the front office operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual candidates are encouraged to apply.
Responsibilities
- Greet and welcome clients and visitors in a professional manner.
- Manage incoming calls and respond to inquiries promptly using phone systems.
- Schedule appointments and maintain calendar management for staff members.
- Perform office management tasks including filing, data entry, and maintaining office supplies.
- Assist with proofreading documents to ensure accuracy and professionalism.
- Provide support in managing patient records and other confidential information.
- Utilize Google Suite for document creation, scheduling, and communication.
- Maintain an organized front desk area to create a welcoming environment for clients.
- Collaborate with team members to ensure smooth office operations.
Qualifications
- Previous experience as a hotel receptionist or in a similar customer service role is preferred.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Proficient in using office equipment and phone systems.
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- Bilingual abilities are highly desirable to assist diverse clientele.
- Excellent verbal and written communication skills with attention to detail.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing excellent customer service and have the skills necessary for this role, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $12 - $13