Sales Representative Northern Indiana

Job Description: Sales Representative

Territory: Northern Indiana

POSITION SUMMARY: 

Will work with both for profit and non-profit organizations to fulfill their gaming product needs.   For non-profit organizations will work to improve their fundraising to achieve their goals.  Will help our for-profit companies to increase their sales of our product to maximize their profits from our product.

Achieves monthly, quarterly, and annual revenue goals within a geographic sales territory through strong knowledge of products, processes, and customer relationships.              

ESSENTIAL JOB FUNCTIONS: 

·        Achieves monthly, quarterly, and annual revenue goals within a geographic sales territory through strong knowledge of our products, processes, and relationships.

·        Strategically identifies new and existing customers and grows sales through cold calling, referrals, and presenting new products to current customer base. 

·        Provides value-added services through a strong knowledge of Instant Bingo Tickets, the gaming licensing process (including the licensing application and renewal processes)

·        Owns the sales process and all relationships involved from cold calling to ensuring continued sales and customer satisfaction of charities, retailers, and vendors.

·        Builds and maintains strong relationships and ensures high customer retention and order rates by providing ongoing excellent customer service. 

·        Anticipates customer needs and responds to and resolves customer issues in a timely and professional manner. 

·        Delivers and installs ticket machines as sold.  Performs routine maintenance and repair on machines as needed.  Contacts technical resources for more complex maintenance and repair issues.

·        Uses all available tools and resources to perform job duties, increase sales, and service customers.  (i.e:   voicemail, email, computer system, website, product catalog, marketing collateral, calendar functions, etc.)  Checks email and voicemail and responds on a regular, consistent, and timely basis.   

·        Provides customer/market feedback concerning acceptance and effectiveness of products and marketing and promotion programs. 

·        Recommends new product and games based on market/customer demand.  Escalates customer/product issues/concerns to management as appropriate.

·        Operates company vehicles and equipment in a safe manner.   Maintains company vehicle in safe and proper condition.  Reports maintenance issues and performs routine maintenance checks as needed.  Maintains neat, accurate, and customer and contact information.

TRAVEL AND WORK SCHEDULE:

Position requires a work schedule that may include evenings, nights, weekends, or early morning hours, depending on the customers’ needs and availability.  Must be responsive to customer calls during off-hours.  Some overnight travel may be necessary.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

Required Education & Experience:  

·        High School diploma or equivalent

·        Two years’ related work experience

Desired Education & Experience:

·        Some post-high school education 

·        Five years’ sales experience with proven success in achieving revenue/sales goals

·        Previous account relationship management experience

·        Experience working independently and with mobile computing technology

Physical/Other Requirements: 

·        Must be 18 years of age or older

·        Must pass a criminal background check

·        Must possess a valid drivers’ license and a clean driving record

·        Must have ability to lift 40 lbs on an occasional basis to assist with ticket machine installation

REQUIRED SKILLS AND COMPETENCIES:

·        Demonstrated ability/desire to achieve sales objectives

·        Strong communication, organization, and interpersonal skills

·        Strong customer focus and follow-up skills

·        Strong negotiation/persuasion skills

·        Strong relationship management skills

·        Strong attention to detail

·        Demonstrated ability to use mobile technology and work outside of a business office environment

·        Ability to work as part of a sales team

·        Demonstrated ability to positively interact with customers and coworkers

FLSA STATUS:    Exempt

Note:  This description describes the essential job functions, general skills, requirements and competencies of the position.  It does not list all functions for each responsibility within the job and the employee may be requested to perform other job-related duties.