What are the responsibilities and job description for the COMMUNITY RELATIONS COORDINATOR position at Franklin PUD?
JOB
Franklin PUD is looking for a Community Relations Coordinator to join our team. This position is responsible for creating and managing external communication plans related to initiatives and services to our diverse community, as well as develop internal strategies to keep employees informed, aligned, and connected to our mission, vision, and values. If you are a highly motivated communications professional looking for an opportunity to contribute to meaningful projects within our community, we want to hear from you! In addition to your application, please submit a resume and cover letter detailing your interest in the position, and relevant work samples or portfolio of your work to be considered.Target Salary Hiring Range: $75,848 - $94,810, annually.
EXAMPLE OF DUTIES
Creation and execution of print, online, video, and social media content. Design, write and update communication materials including advertisements, brochures, presentations and safety documents, customer newsletters, fact sheets, blog articles, social media posts, and website content that communicates the District’s initiatives and services. Ensure website content remains current. Assist in creation of press releases, as directed.Collaborate across all District departments to facilitate the creation of employee-facing content. Assist in the development and implementation of a comprehensive internal communications program with specific strategies and action plans to effectively communicate via District intranet, emails, video, printed materials, etc. Create innovative ways to connect, inform, and recognize employees.Coordinate the development, integration, format, design, and release of internal content including the District’s Strategic Plan, Comprehensive Annual Financial Report, employee newsletter, etc. to ensure they are high quality, up-to-date and consistent with brand and style guidelines. Provide communications support to help drive the success of individual department projects as well as the District’s Operating Plan goals.Monitor social media sites for engagement opportunities. Provide timely responses to comments, direct messages, mentions and relevant keywords on social media. Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.Provide coverage for emergency communications as needed outside of normal business hours, including business disruption events. Assist in creating communication plans, tactical calendars, timelines, and defined deliverables for assigned communication initiatives. Assess and report on the effectiveness of communication strategies. Follow established timelines, processes and procedures as well as continually look for ways to improve overall processes.Conduct follow-up evaluation of outreach efforts and event outcomes utilizing various resources to improve future outreach efforts. Recommend opportunities of engagement to maintain a positive public image for the District. Represent the District at community events, trade shows, and school events. Build and maintain relationships with the press and key community partners.Professional behavior: Understands and follows District/supervisor expectations regarding professional appearance, attendance, punctuality, scheduled and unscheduled time off, and appropriate use of District time, equipment, and resources. Maintains a record of attendance and availability necessary to provide adequate support to the department.Performs other duties as assigned which may include working extended hours as needed to ensure deadlines are met. DISTRICT VALUES: Is responsible for knowledge of the District’s Mission, Vision, Values and Guiding Principles and for demonstrating them during the normal course of business through example and action and for applying them whenever situations arise that cannot readily be resolved by application of department procedure or District policy. The District’s Values include: Customer Focus, Forward Focus, Integrity, Personal Responsibility, Respect and Teamwork.
SUPPLEMENTAL INFORMATION
Works mainly indoors and sits for long periods. Possesses finger dexterity to operate office machines, including personal computer, laptop computer, keyboard, calculator, copier, camera, and telephone. Possesses visual abilities necessary to discern images on computer screen and operate a motor vehicle. Possesses speaking and hearing abilities necessary to communicate in person and on telephone. Lifts, carries, pushes, and pulls up to 30 pounds.
Franklin PUD is looking for a Community Relations Coordinator to join our team. This position is responsible for creating and managing external communication plans related to initiatives and services to our diverse community, as well as develop internal strategies to keep employees informed, aligned, and connected to our mission, vision, and values. If you are a highly motivated communications professional looking for an opportunity to contribute to meaningful projects within our community, we want to hear from you! In addition to your application, please submit a resume and cover letter detailing your interest in the position, and relevant work samples or portfolio of your work to be considered.Target Salary Hiring Range: $75,848 - $94,810, annually.
EXAMPLE OF DUTIES
Creation and execution of print, online, video, and social media content. Design, write and update communication materials including advertisements, brochures, presentations and safety documents, customer newsletters, fact sheets, blog articles, social media posts, and website content that communicates the District’s initiatives and services. Ensure website content remains current. Assist in creation of press releases, as directed.Collaborate across all District departments to facilitate the creation of employee-facing content. Assist in the development and implementation of a comprehensive internal communications program with specific strategies and action plans to effectively communicate via District intranet, emails, video, printed materials, etc. Create innovative ways to connect, inform, and recognize employees.Coordinate the development, integration, format, design, and release of internal content including the District’s Strategic Plan, Comprehensive Annual Financial Report, employee newsletter, etc. to ensure they are high quality, up-to-date and consistent with brand and style guidelines. Provide communications support to help drive the success of individual department projects as well as the District’s Operating Plan goals.Monitor social media sites for engagement opportunities. Provide timely responses to comments, direct messages, mentions and relevant keywords on social media. Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.Provide coverage for emergency communications as needed outside of normal business hours, including business disruption events. Assist in creating communication plans, tactical calendars, timelines, and defined deliverables for assigned communication initiatives. Assess and report on the effectiveness of communication strategies. Follow established timelines, processes and procedures as well as continually look for ways to improve overall processes.Conduct follow-up evaluation of outreach efforts and event outcomes utilizing various resources to improve future outreach efforts. Recommend opportunities of engagement to maintain a positive public image for the District. Represent the District at community events, trade shows, and school events. Build and maintain relationships with the press and key community partners.Professional behavior: Understands and follows District/supervisor expectations regarding professional appearance, attendance, punctuality, scheduled and unscheduled time off, and appropriate use of District time, equipment, and resources. Maintains a record of attendance and availability necessary to provide adequate support to the department.Performs other duties as assigned which may include working extended hours as needed to ensure deadlines are met. DISTRICT VALUES: Is responsible for knowledge of the District’s Mission, Vision, Values and Guiding Principles and for demonstrating them during the normal course of business through example and action and for applying them whenever situations arise that cannot readily be resolved by application of department procedure or District policy. The District’s Values include: Customer Focus, Forward Focus, Integrity, Personal Responsibility, Respect and Teamwork.
SUPPLEMENTAL INFORMATION
Works mainly indoors and sits for long periods. Possesses finger dexterity to operate office machines, including personal computer, laptop computer, keyboard, calculator, copier, camera, and telephone. Possesses visual abilities necessary to discern images on computer screen and operate a motor vehicle. Possesses speaking and hearing abilities necessary to communicate in person and on telephone. Lifts, carries, pushes, and pulls up to 30 pounds.
Salary : $75,848 - $94,810