Digital Client Experience - Undergrad Intern

At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients' achievements.

Come join us in delivering better outcomes for our clients around the world!

Department Title : Undergrad Intern - Digital Client Experience / Social Media

Position Summary :

The social media team is responsible for managing every touchpoint within the Franklin Templeton social media ecosphere, encompassing organic and paid strategies, brand ambassador initiatives, content development, and analytics. They meticulously craft and implement a cohesive content strategy that aligns with brand and marketing objectives while effectively engaging our key audiences to achieve maximum impact.

This is a unique opportunity to learn, build, and make a real impact in a flexible, supportive environment. If you're curious, driven, and ready to help shape the future of social media in a modernizing company, this role is for you.

What are your department goals and current initiatives?

We are building a best-in-class social media presence within a regulated industry, starting from the ground up. In this role, you'll contribute to process development, create impactful social campaigns, and explore new tools to drive success. It's a mix of strategic planning and hands-on execution, offering you the opportunity to shape the direction of our growth.

What excites you about your team's role within the company?

We're driving innovation in a traditional space. On our team, your ideas truly matter. You'll have the opportunity to create content, test new strategies, and help modernize how the company connects with its audience. The work is dynamic, offering constant opportunities to learn and contribute.

What opportunities will this person have to impact the success of the organization?

Your contributions will directly help us connect with our audience, build trust, and lay the foundation for future growth.

Team Culture :

Collegial, collaborative, agile / nimble, and forward thinking. We strive to think out of the box and thrive when challenged.

A Social Media Intern at Franklin Templeton can expect to learn :

This role will help develop skills in social media strategy, organization, strategic planning, and content management.

The individual will be responsible for creating engaging content for social media platforms, including graphics, posts, and videos that reflect the brand's voice. They will monitor performance metrics, analyze engagement data, and prepare reports to inform strategy adjustments.

In addition, the individual will assist in planning and executing social media campaigns, ensuring cohesive messaging and branding. This includes brainstorming ideas, creating visuals, scheduling posts, and collaborating with other teams. They will also create a content calendar for the upcoming quarter, researching trends and key dates to ensure timely posts.

Key Responsibilities Can Include :

• Content Creation : Develop engaging content for social media, including graphics, posts, and videos, that align with the brand's voice and goals.
• Analytics and Reporting : Monitor and analyze social media metrics to assess engagement and reach and prepare reports for strategy adjustments.
• Trend Research : Stay updated on social media trends and industry news to identify opportunities for creative content and campaigns.
• Campaign Support : Assist with planning and executing social media campaigns, ensuring consistent messaging and branding.

Ideal Qualifications, Skills & Experience :

Ready to make moves? Apply today!

When applying, please be sure to attach your resume. Applications without a resume file attachment will not be reviewed.

Due to the large volume of applications anticipated, we may not be able to personally contact every applicant. If you are interested in applying to more than one Franklin Templeton internship, please apply for other internships that pique your interest.

Compensation Range : This is a full-time internship where students will work approximately 35-40 hours per week and earn competitive hourly pay of $28-30 USD per hour. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation.

What makes Franklin Templeton unique?

We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals.

Franklin Templeton is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and existing employees and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. We invite you to visit us at Franklin Templeton Careers to learn more about our company, career opportunities and recruitment process.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for, or apply for, one of our positions please send an email to accommodations@FranklinTempleton.com . In your email, please include the accommodation you are requesting and the job title and job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for accommodations will receive a response.

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Salary : $28 - $30