What are the responsibilities and job description for the Customer Relations Associate position at Franklin Water Treatment?
Department: Customer Relations
Location: US - Florida - Fort Myers
Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we're seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you're a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
MOVE FORWARD WITH US
Who we want:
We're looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team's success, WE WANT TO HEAR FROM YOU!
What you need:
- High school diploma or GED (required)
- 0-3 years of relevant experience or training in customer service or a related field (preferred)
- Strong communication skills
- Ability to multitask, stay organized, and work under pressure
- High attention to detail
- Strong critical thinking and problem-solving skills
- Proficiency in Microsoft Office
- Service Titan
This role requires frequent sitting, using hands to feel, and talking or hearing. You will regularly need to reach with your hands and arms, and occasionally stand, walk, and lift or move up to 55 pounds.
#FWT
Company Values & Benefits
Generous paid time off & holidays
- Health, dental, vision, and life insurance
- Paid parental leave
- 401(k) Plan with company match & service contributions
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Opportunities for training and career growth
- Health & wellness programs
- Employee discount program
