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Receptionist

Frantz, McConnell, & Seymour, LLP
Knoxville, TN Full Time
POSTED ON 2/19/2025 CLOSED ON 3/14/2025

What are the responsibilities and job description for the Receptionist position at Frantz, McConnell, & Seymour, LLP?

Receptionist Position

We are seeking a highly motivated, team-oriented candidate to join our team as a receptionist, working the front desk.

Receptionist Job Responsibilities:

Client Interaction:

· Answering, screening and forwarding phone calls in a professional manner

· Professionally greeting clients and visitors upon arrival, directing them to the appropriate person or meeting room

· Effective and professional communication via phone and in person regarding various inquiries

Intra-Office Interaction:

· Notifying attorneys/staff when clients have arrived

· Answering and directing phone calls to the relevant attorney or staff member

· Confirming client appointments using the firm’s calendar system

· Marking appropriate conference rooms with the day’s appointments

Clerical Tasks

· Distributing documents, sending, receiving and distributing faxes, making copies and handling various other basic office tasks

· Basic data entry, as required

· Maintaining a clean and organized reception area

Qualifications:

· High school diploma or GED

· Experience with word processing, spreadsheets, printers, copiers, scanners, faxes and call forwarding systems

· The ability to prioritize client satisfaction and provide a positive first impression

· Able to work well in a team environment

· Skilled at multitasking

· Detail-oriented and organized

· Excellent verbal and written communication skills

· Professional demeanor and appearance

· Ability to work independently

· Knowledge of legal terminology and procedures is a plus

Work Hours and Benefits:

· Part-Time (Mondays and Tuesdays, 8am – 5:15pm)

· Paid parking

The firm is located in Downtown Knoxville and a parking garage is connected to the building. A resume is required.

Job Type: Part-time

Expected hours: 16.5 per week

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Office: 2 years (Required)
  • Legal: 2 years (Required)

Work Location: In person

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