Garden Center - Retail Sales Manager

About Us

At Franz Witte we are more than just a garden center—we are a destination. Nestled on a historic cattle ranch with beautiful barns and silos, our garden center offers a unique and inspiring shopping experience. We're passionate about gardening and committed to providing our customers with exceptional service and a diverse selection of plants, tools, and outdoor living essentials.

Job Summary  

We are seeking a dynamic and results-driven Retail Sales Manager to lead our garden center's retail team. The ideal candidate will have a passion for gardening, excellent leadership skills, and a strong commitment to delivering an exceptional Guest experience. As the Retail Sales Manager, you will oversee the daily operations of the retail store, develop sales strategies, conduct guest service training, and ensure that our customers have a memorable shopping experience.

Responsibilities

Sales Leadership

• Develop and implement sales strategies to achieve revenue targets and growth objectives.
• Monitor sales performance and provide guidance to the sales team to meet and exceed goals.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Constant training on best practices for delivering an amazing guest experience.

Team Management

• Recruit, train, and manage a team of sales associates, ensuring high levels of product knowledge and customer service.
• Provide ongoing coaching, feedback, and performance evaluations to staff.
• Foster a positive and motivating work environment that encourages teamwork and personal development.

Guest Experience

• Ensure that customers receive outstanding service and have a positive shopping experience.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Maintain high standards of store presentation, including product displays, signage, and cleanliness.

Inventory Management

• Oversee inventory levels, stock replenishment, and collaborate with merchandising team to optimize product availability and visual appeal.
• Collaborate with the buying team to select and order products that meet customer needs and preferences.
• Monitor stock levels and conduct regular inventory audits.

 Compliance and Safety

• Ensure compliance with company policies, procedures, and standards.
• Maintain a safe and secure shopping environment for customers and staff.
• Stay informed about industry trends, market conditions, and competitor activities

Qualifications and Competencies

• Proven experience in retail management, ideally in the garden center or home improvement industry.
• Strong leadership skills with a focus on team development and customer service.
• Excellent communication and interpersonal skills.
• Must be able to adapt to change.
• A data-driven approach to sales, with experience in analyzing performance metrics.
• Knowledge of inventory management and merchandising best practices.
• Able to stand, move, and be on feet for 8 hours a day
• Can handle working in extreme temperatures
• Weekends and holidays will be required.

Benefits

• Competitive salary.
• Health, life, dental, vision insurance and 401K with match up to 4%.
• Employee discounts on garden center products.
• Opportunities for growth and professional development.
• A supportive and fun work environment with a team that shares your passion for creating the ideal guest experience
• A vibrant and supportive work environment.

Ready to grow your career with us? Send your resume and a cover letter to hr@franzwitte.com explaining why you’re the perfect fit for our Retail Sales Manager position. We can’t wait to meet you!