What are the responsibilities and job description for the Investigation Support Specialist I position at Frasco Inc?
Description
Must reside in Pacific Standard Time.
Consideration may be made for applicants residing in Mountain Standard Time.
This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST.
Job Title: Investigation Support Specialist
Job Location: Full Remote
Job Type: Full-Time
Compensation: $17 - $19 per hour
Salary is competitive and commensurate with experience.
Full-Time Benefits:
- Paid Time Off and Paid Holidays
- Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
- 401K with Company Match
About Us:
Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
FRASCO INC. is looking for a Surveillance Prep Investigator to support our surveillance team. Learn how to become an Internet Sleuth!
The primary role of the Investigation Support Specialist is to conduct pre-surveillance research using online resources and databases and edit investigative reports to company standards. Although based out of a Frasco’s regional office, this role supports investigative operations throughout the United States. This role reports to a director of operations.
This position is full time covering weekend hours!!!
- Conduct database research via the internet and industry databases
- Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
- Complete well-written, detailed reports on findings within designated turnaround timeframe
- Work closely with team members, regional managers and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated
- Edit investigative reports for formatting, spelling and grammatical issues to ensure they are client ready when finalized
- Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
- Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports
This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST.
Requirements
- Associates or Bachelors degree preferred, minimum of High School Diploma
- Intuitive ability to search for and develop relevant information
- Knowledge of Social Media platforms
- Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information,
- Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling
- Self-motivated, self-directed and ability to work independently and in a team environment
- Ability to switch between tasks based on volume, due dates and organizational priorities
- Ability to maintain confidentiality of information
- Strong organization and time management skills with ability to prioritize and multitask
- PC literate, including MS Office products
This position is full time covering weekend hours!!!
Join a leader in the investigations industry that is financially stable, experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE
PM18
Salary : $17 - $19
