What are the responsibilities and job description for the VENDOR MANAGER SPECIALIST position at Frasco Inc?

Description : Job Type

Full-time

Corporate

Description

Job Title : Vendor Manager Specialist

Job Location : Remote

Job Type : Non-Exempt / Hourly

Compensation : $25 - $35

Reports To : Senior Vice President

Full-Time Benefits :

Paid Time Off and Paid Holidays
Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
401K with Company Match

About Us : Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Essential job functions include, but are not limited to :

Managing independent investigative vendors panel firms and vended investigative assignments to include :

Coordinating and triaging assignment intake

Providing assignment instructions

Monitoring the progress of assignments and service level agreement compliance

Reviewing and approving vendor billing and generating invoices on vended files

Recommending additional services when warranted

Grading vendor results

Identifying red flags on cases worked by vendors

Reporting red flags to client or internal SIU staff

Resolving issues with both the client and vendor panel firm

Meeting with Clients for sales and good will purposes

Participating in stewardship preparation and presentations

Participating in vendor stewardship preparation and meetings

Managing a vendor panel program to include :

Documenting client instructions

Communicating client instructions internally and to vendor panel firms

Identifying and vetting vendor panel firms to include :

Service & pricing agreement execution

Insurance validation & re-validation

Licensing validation & re-validation

Background & Drug screening validation & re-validation (when articulated in contracts)

Managing case management system vendor portal credentials

Training vendors on Frasco's vendor management systems

Monitoring the overall performance of vendor panel firms

Communicating client expectations to internal operations managers

Monitoring the progress of active investigations

Tracking program metrics and data elements

Reporting on the overall performance of vendor panel firms

Participation in client program implementation and stewardship meetings

Requirements :

Candidates must have :

Exceptional writing skills

Investigations and vendor management experience preferred

Attention to detail

Ability to effectively communicate with others

Ability to meet deadlines

Excellent communication skills

A good driving record

Computer literate

Minimum 100 / 300 auto insurance with business use coverage

Ability to work flexible hours, including weekends

Ability to work independently

Internet connection at home (for remote workers)

Computer or laptop (for remote workers)

ADA Requirements :

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you require any accommodations during the application process or while performing the job functions, please contact our HR department to discuss your needs and determine appropriate accommodations.

Frasco is an equal opportunity employer and values diversity in our workforce.

PM18

Compensation details : 25-35 Hourly Wage

PI280a5357ee09-30511-36962930

Salary : $25 - $35

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VENDOR MANAGER SPECIALIST

What are the responsibilities and job description for the VENDOR MANAGER SPECIALIST position at Frasco Inc?

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