What are the responsibilities and job description for the Revenue Cycle - Insurance Collections Coordinator position at Fraser?

Job Description

Why Choose Fraser :

Since 1935, Fraser has been one of the top providers of mental health field in the state of Minnesota. Our programs are nationally recognized for being high quality and individualized to each of our families. We provide our employees with opportunities for professional development, mentor and support, customized career ladders, staff development and training programs. Take your career to the next level, and join our team!

Fraser is seeking an Accounts Receivable Coordinator / Client Accounts / Insurance Collections who is responsible for managing phone calls and follow up activities on patient accounts, and payment processing and follow up activities on patient accounts.

Requirements :

BA / BS / AAS in related field such as medical coding / billing, accounting or health information preferred.
2-3 years of healthcare collections / customer service or medical claims experience preferred.
Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.

Responsibilities

Identifies, monitors and recommends resolutions to potential issues arising from accounts receivables.

Reviews and accurately reconciles patient accounts through the following activities : Processing refunds, billing corrections, and monitoring and responding to billing denials in a timely manner.

Pursues payments from third party carriers and patients.

Collaborate with third party carriers, families, and other members of revenue cycle team to timely and accurately process claims.

Verify insurance coverage and other related data with third party carriers.

Sets up financial agreements with patients / families.

Contacts patients\families to obtain accurate insurance information and notifies revenue cycle team members as necessary.

Collaboratively analyzes client accounts and aged receivables. Follows the process for calling clients with existing balances monthly.

Fraser Offers Benefits for Full-time Employees (30 hours per week)

Medical, dental and vision insurance

Health Savings Account (HSA) and Flexible Spending Account (FSA)

Employee Assistance Plan (EAP)

Life, AD&D and Voluntary Life Insurance

Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance

Pet Insurance

403(b) Retirement Plan with Company Match

Work-Life Balance; 5 weeks of paid time off annually (18 days PTO 9 Paid Holidays)

Opportunities for community involvement in Fraser-organized events

Career growth opportunities

Employee Referral Bonuses

Location, Schedule & Pay :

Bloomington, Minnesota / Hybrid (coming into the office once per week)

Can be mostly remote

Monday through Friday, during standard business hours

The starting pay range for this role is $20.00 to $24.00 an hour depending on qualifications.

Fraser is an Affirmative Action and Equal Opportunity Employer.

Diversity, Inclusion, and Belonging : Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk / spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!

Salary : $20 - $24

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Revenue Cycle - Insurance Collections Coordinator

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