What are the responsibilities and job description for the BILLING & INVOICING COORDINATOR, SALES position at FRAZER LTD?
Do you gravitate to what is familiar to you? Do you prefer a stable environment? Do you see yourself as predictable and consistent? Can you set a watch by your timelines? Are you highly accountable and dependable in the manner you consistently do your tasks? Once you learn your trade or personal interest, do you find yourself steely dedicated? Do you find once you are dedicated to things such as golf, fly-fishing, gardening, or cooking that you usually outperform others? Do you like to take on a single task, start on it, complete it, and then put it away? Do you enjoy a work environment that has structure and harmony?
If this sounds like you, then we need to talk…
Frazer, a leading builder of emergency medical vehicles, is currently seeking a Billing and Invoicing Coordinator to join our team. This position will support the Sales Operations department and work closely with Sales, other departments, customers, and dealers to maintain accounts receivable. The Billing and Invoicing Coordinator is responsible for invoice generation, tracking payments, maintaining detailed records, resolving discrepancies and ensuring dealer payment terms are met. Supports the sales team in the administration of customer accounts.
This position is expected to actively live out Frazer Core Values while working with Frazer employees, vendors, and customers to help achieve team, department, and corporate goals. Responsible for learning and reinforcing safe and proper work procedures while actively following Frazer Safety programs and other policies outlined in the Employee Handbook.
What Does a Week in the Life of the Billing and Invoicing Coordinator
Look Like?
- Assists in preparing and generating invoices for customers and dealers.
- Tracks payment status and follow up on outstanding balances.
- Accurately records transactions in compliance with internal policies.
- Assists payments received and reconciling invoices.
- Helps ensure all billing documents are completed and filed properly.
- Generates weekly reports on accounts receivable and monitors outstanding balances.
- Assists in contacting customers for payment updates and resolving payment issues.
- Maintains documentation of customer interactions and payment records
- Responds to customer and dealer inquiries regarding invoices, payments, and billing issues.
- Supports efforts to resolve discrepancies in invoices and payments.
- Maintains accurate customer and dealer records in the ERP system.
- Assists in processing new customer documentation and updating ERP records.
- Ensures purchase orders, statements, and invoices are reviewed for accuracy.
- Helps organize and maintain accurate billing and sales documents.
- Supports sales representatives with customer account administration.
- Assists with updating Google Sheets and Syteline ERP as required.
- Provides backup support to the sales teams when needed.
Required Education and Experience:
- High School Diploma
- 1-3 Years of Related Experience
- Experience with Google Sheets or Microsoft Excel
- Knowledge of Basic Accounting Principles
Preferred Education and Experience:
- Associates degree
- Experience using Syteline
- Experience using CRM
- Google Suite (Sheets, Gmail, Documents)
What's it like to be a part of the Frazer Family?
Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.
What Kind of Employees Thrive at Frazer?
Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.
Safety & Drug Policy
Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.
To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.
A True Culture
Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!
Employee Driven Benefits
At Frazer, we take pride in listening to what our employees want in benefits. With our "What You Want" committee, we've come up with a unique set of employee benefits and designed them around our culture.
- Weekly paycheck, so you can shop every Friday!
- Health Care Insurance (100% paid for by the company for all employees)
- Dental Benefit options
- 401k plan with a company match!
- Disability Insurance
- Paid Time Off that begins accruing your first day of employment
- Ten paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
- Self-serve micromarket on site for lunch and snack choices
- Flexible Work Schedules
- Professional development and skills training
- Free Life Skills Training such as financial wellness classes
How Performance is Evaluated
Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.
Skills (to Pay the Bills)
Here's a list of a few competencies that the Billing and Invoicing Coordinator at Frazer should have…
- Dependable person who follows instructions, responds to directions, and takes responsibility for their own actions.
- Prioritize work according to the needs of the department.
- Balance team and individual responsibilities.
Software Knowledge
Also, here are a few software packages that the Billing and Invoicing Coordinator would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.
- Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
- UKG (HRIS)
Oh, and $alary
Of course, we didn't forget the salary… Frazer offers competitive pay and this role will start with a salary between $21.00 - $27.00 per hour depending on education, certifications, and experience.
Work Schedule
The Billing and Invoicing Coordinator will work Monday to Thursday 7:00 AM - 4:30 PM, Friday 7:00 AM - 11:00 AM afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.
Application Process
If this sounds like a great opportunity to you, visit our website to complete the following steps:
- Online application
- Resume and optional cover letter
- Culture Index survey - the survey will be emailed to you to the email address provided in your application. Please check your email spam box if unable to find the link in your email.
Culture Index Survey Link
We look forward to hearing from you!
Salary : $21 - $27
