SALES MANAGER

Are you driven, impatient, and a friendly communicator? Are you good at reading people and situations effectively? Do you find it easy to influence people to accept change or new ideas and to get others to cooperate? Do you like to think out loud sometimes, while at other times you prefer to quietly think things through? As an impatient person, do you need to take a break from time to time because you overwhelm people with your speedy delivery? 

If you’re an optimist who is happiest when you’re in an environment where you get to interact with others and help solve their problems, then we need to talk…

Frazer, a leading builder of emergency medical vehicles, is currently seeking a Sales Manager to join our team. The Sales Manager at Frazer reports to the Vice President of Sales & Marketing, and is responsible for meeting, or exceeding, company revenue targets through the activities of the sales team. The Sales Manager is accountable for the managerial and administrative responsibilities of the Sales Team, not limited to, setting team and individual goals, meeting planned goals, training, mentoring, and coaching team members. 

What Does a Week in the Life of the Sales Manager Look Like?

1. Oversees the day-to-day operations of the sales team and dealer partners.
2. 1. Sales team consists of regional sales managers, dealer partners, sales engineers, mobile speciality healthcare, and used vehicle sales.
3. Responsible for motivating and coaching sales reps to improve their performance.
4. Establishes and executes training programs that support the established sales strategies.
5. Directs/coordinates sales team in pre-order sales processes, pre-production processes, and post-production delivery activities. 
6. Oversees resource allocation and workflow of all sales activities including CRM management, estimating, RFP response, data collection, and the preparation and presentation of reports to support the sales team and company management.
7. Ensure that the sales department works cross functionally with other departments (e.g. Engineering, Accounting, Service). 
8. Collaborate with sales leadership to develop short, mid, and long term team goals. 
9. Manages sales staff in the day-to-day performance of their roles. 
10. Facilitate timely payments from customers and coordinate closely with accounting to manage the cash flow forecast as impacted by customer deliveries.
11. Conduct daily & weekly sales & marketing meetings via in-person, telephone or video conference.
12. Oversee ordering of customer specific and stock chassis to ensure accurate on time delivery. 
13. Maintain various Frazer price lists not limited to module pricing, chassis pricing, options pricing, co-op pricing. 
14. Respond to customer inquiries by phone, email, in person, or by mail providing technical specifications, pricing, quotes, and other information as needed.
15. Involved in the hiring and on-boarding process of the sales team. 
16. Will assist in the development and execution of sales incentive and commission programs.
17. Recommends new sales programs and short and long term sales strategies.
18. Conducts annual performance reviews and supports on-going performance discussions while mentoring individuals and developing team camaraderie.
19. Ensure accurate monthly expense reports are submitted on time.
20. Approves weekly digital time sheets and department time off requests. 
21. Build customer relationships and promote Frazer solutions by attending trade shows, events, customer dinners, and regularly scheduled customer and prospect visits.
22. Responsible for identifying, reviewing, and executing multi-year co-op purchasing contracts. 
23. Responsible for maintaining business licenses in applicable states we conduct business. 
24. When needed, attend customer/ prospect meetings, lunches and dinners and other sales related activities. 
25. May recommend product or service enhancements to improve customer satisfaction and sales potential.
26. Any other duties assigned by the supervisor.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice. 

Required Education and Experience:

• Minimum three years of experience in Sales Management or Revenue Operations Management.
• Minimum three years experience in a leadership role leading teams of 5 or more.
• Effective use of Google suite, or similar (Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets).
• Ideal candidate will be very proficient with spreadsheets.
• Bachelor's Degree or equivalent work experience is required. 
• Ability to pass a background check and an observed drug test.
• Clean driving record and ability to be added to the company insurance.
• Reliable form of transportation and vehicle insurance.

Preferred Education and Experience:

• Previous proven track and experience selling to municipal governments
• Fire/EMS background.
• Familiarity with sales & marketing strategies “They ask, you Answer” and “Challenger Sale” 
• Excellent spreadsheet, query, analytics, and reporting skills

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will.  Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. With our "What You Want" committee, we've come up with a unique set of employee benefits and designed them around our culture.

• Weekly paycheck, so you can shop every Friday!
• Health Care Insurance (100% paid for by the company for all employees)
• Dental Benefit options
• 401k plan with a company match!
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Ten paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
• Flexible Work Schedules
• Professional development and skills training 
• Free Life Skills Training such as financial wellness classes

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Skills (to Pay the Bills)

Here's a list of a few competencies that the Sales Manager at Frazer should have…

• Articulate, approachable, consummate professional at building relationships 
• Ability to “read” people and situations effectively
• Outgoing, emphatic, and intuitive 
• Prefer managing people rather than processes
• Ability to persuade people to accept change or new ideas
• Poised influential communication skills 
• Prefer selling “ideas” rather than technical data
• Excellent presentation skills
• Fast paced and somewhat impatient
• Moderate amount of ingenuity and creativity
• More emotional than logical in decision making
• Good computer skills

Software Knowledge

Also, here are a few software packages that the Sales Manager would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG

Oh, and $alary

Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $110,000 - $130,000 annually with bonus potential, depending on education, certifications, and experience.

Work Schedule 

The Sales Manager will work Monday to Thursday 7:00AM - 4:30PM and Friday 7:00AM - 11:00AM. Frazer currently runs two shifts, Monday through Friday with overtime on weekend work as needed. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

1. Online application
2. Resume and optional cover letter
3. Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed). 

Culture Index Survey Link

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates. 

We look forward to hearing from you!

Salary : $110,000 - $130,000