What are the responsibilities and job description for the Technical Support Specialist position at Frazier Industrial Company?
(FRAZIER PALLET MOLE PRODUCT LINE)
Large Established Firm in the Material Handling Industry has a fast growing product line that requires a Technical Support Manager to oversee all support services related to this business segment:
Broad Range of Responsibilities:
- Commissioning of New Installations – including:
o Set-up of New Equipment for Proper Operation
o Training of Client Company Operators and Maintenance Personnel
- Development of Training and Support Materials
- Management of Replacement Parts Business
- Help identify and train support partners in various regions of U.S., Canada, and Mexico
- Extensive Travel should be expected initially – but may diminish as position matures
Skills Required:
- Electrical, Electronic, and Mechanical diagnostic and repair skills.
- Good Communication Skills to Conduct Training Sessions
- Familiarity with all Microsoft Office programs a necessity, and familiarity with AUTOCAD a plus.
- Excellent organizational skills will be required to manage anticipated increase in business volume and staffing.
Good Candidates may possess:
- Background of repair and supervision of repairs to modern electronic lift trucks or automated material handling or manufacturing equipment
- Familiarity with PLC programming, sensors, timers, etc.
Base Salary
Potential for Commission Structure tied to Product Line Growth
Paid Travel
Auto Allowance
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- AutoCAD: 3 years (Required)
- Material Handling: 3 years (Preferred)
Work Location: On the road
Salary : $80,000
