What are the responsibilities and job description for the Automotive Returns Processor position at Fred Beans Automotive?
Join Fred Beans Automotive Group, voted Best Places to Work 6 years running!
Immediately seeking to hire full time Returns Processors for our expanding and growing claims department within our parts warehouse in Doylestown, PA!
Our parts warehouse is the largest OEM parts distributor in the country. This position will allow the opportunity for growth and the chance to expand your knowledge within the automotive parts industry.
Hours: M-F 8-5pm
Duties and responsibilities include, but are not limited to, the following;
- Advise employees on parts claims and returns being filed with manufactures and vendors
- Works with management on claims schedules to insure all claims are paid in a timely manner.
- Communicates with manufacturers/vendors for credits or disputing denied or rejected claims
- Determines work procedures, prepares work schedule and expedites workflow
- Investigates customer, vendor and sales rep. discrepancies
- Coordinates with purchasing on vendor discrepancies
- Assists other areas in the departments as needed
- General maintenance and housekeeping of work area
Skills necessary to be successful in the Warehouse Claims Department include, but are not limited, to the following;
- Maintain a positive and professional working relationship with co-workers, customers, and affiliates
- Follow specific instructions and information independently
- Knowledge of computer skills and MS Excel
- Clear communication skills for oral and written communication
