What are the responsibilities and job description for the Greeter Part Time position at Fred Beans Automotive?
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Fred Beans Hyundai of Langhorne is seeking a Part Time Greeter! The general greeter receives callers at the dealership, determines the nature of their business and directs callers to their destination. Additional, the general receptionist/greeter will answer basic inquiries, route incoming telephone calls, take messages and provide basic information to all callers.
Two to three evenings a week 5:00PM to 8:00PM and an occasional Saturday 8:30PM to 5:00PM
Duties and responsibilities include, but are not limited to, the following:
- Greet showroom customers and determines the nature of their visit.
- Direct customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a sales person.
- Answer incoming phone calls and directs callers to the appropriate department or individual, or takes a message.
- Communicate with callers and visitors in a professional, friendly and efficient manner.
- Obtain basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
- Run prospect reports for managers weekly.
- Communicate messages to the appropriate parties in a timely manner.
- Assist with clerical duties as requested.
- Maintain a professional appearance.
- Other tasks may be assigned.
- Meet and record names of all customers who approach the lot or showroom inquiring about new or used cars and trucks.
- Distribute the customers to the on-duty sales force according to the "UP" rotation for that shift or day.
Minimum Competencies
- Detail oriented.
- Ability to communicate verbally and in writing in a professional manner.
- Good organizational skills.
- Better than average ability in filing.