What are the responsibilities and job description for the Call Center - Customer Support position at Fred Loya Insurance?
Description
Claims Support Representative
Assist customers over the phone with filing claims and answer questions regarding existing claims
Computer literate desired from basic to intermediate skills
Bilingual (English / Spanish) is helpful
Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
Flexible schedule
Reliable transportation
Adhering to the schedule hours set for the employee.
Be able to follow the procedures set forth.
Must have the ability to perform in a high-volume work environment and a history of strong performance and achievement.
Requirements
Qualifications / Requirements
Computer literate desired from basic to intermediate skills
Bilingual (English / Spanish) is helpful
Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
Flexible schedule
Reliable transportation
Adhering to the schedule hours set for the employee.
Be able to follow the procedures set forth.
Must have the ability to perform in a high-volume work environment and a history of strong performance and achievement.
