EMS Billing Supervisor

Exempt; full-time; 40 of hours per week; Monday-Friday; 8:00 a.m. – 5:00 p.m.; full-benefits

This position manages the ambulance billing department and ensures ambulance transports are properly invoiced and that revenue is distributed to and received by the proper departments. Ensures that ambulance reports and billing comply with all federal, state, and local laws and guidelines and supervises billing staff including the establishment of overall work objectives, assigning, reviewing, and evaluating work performance, and completing performance evaluations.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions.  For transfers and promotions, wage rates are calculated per County policy. 

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.  If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

 TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

 

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.
• Coming soon-early 2025: Employee Health Center with no or low cost primary and urgent care

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

• Review, analyze, and reconcile financial and statistical reports for accuracy and forecasting
• Identify billing trends through data analysis; recommend actions based on trends 
• Ensure regulatory compliance throughout the EMS billing program
• Establish overall work objectives for staff, assign, coordinate, review and evaluate work performance, complete performance evaluations and disciplinary actions
• Work with the Finance Division to ensure all revenues are appropriately collected and posted to comply with the generally accepted accounting principles 
• Stay abreast of current healthcare laws, rules, and regulations to ensure requirements are adhered to 
• Act as liaison between DFRS and FCVFRA in matters concerning EMS billing; act as liaison between Division and outside vendors
• Act as liaison between Division and outside vendors
• Collaborate with third party billing vendor to address processes and policies
• Resolve billing issues regularly and on a case-by-case basis; provide information and assistance to patients, insurance companies, attorneys, and the public via email and telephone
• Coordinate and present seminars to market the Annual Subscription Program
• Participate in local health/wellness events in the community as a representative for Division
• Participate in the request for proposal (RFP) process to select vendors as it relates to the Billing Department
• As needed, interview and select new hires; train new and current staff
• Perform other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associates degree
• Minimum 5 years of billing work experience which includes 2 years of work experience in medical or ambulance billing
• Minimum of 1 year work supervising or directing the work of others
• Intermediate skills in Microsoft Office Suite
• Possession of the current Certified Ambulance Coder (CAC) from the National Academy of Ambulance Compliance or ability to successfully obtain in 6 months after hire 
• NOTE:  A combination of education and work experience may be counted towards the requirements of this position

KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge of medical billing and coding
• Extensive knowledge and expertise of current healthcare laws, rules, and regulations to ensure requirements are adhered to 
• Considerable knowledge of HIPAA Compliance
• Strong and effective mathematical and clerical skills with the ability to accurately compile, prepare and verify detailed information
• Ability to accurately compile and prepare statistical data and reports
• Ability to effectively supervise and direct the work of others
• Ability to effectively access and utilize Microsoft Office Suite, e-mail, spreadsheet and other systems and equipment, and to learn new software as it is required
• Ability to effectively organize work, determine priorities, including the ability to make decisions and complete assigned duties with minimal supervision 
• Discretion and good judgment in dealing with sensitive and personal information and the medical, financial, and personal information of others with ability to maintain appropriate confidentiality
• Strong and effective spoken and written (English) communication skills including the ability to clearly explain policies and procedures
• Ability to establish and maintain effective working relationships with co-workers, representatives of cooperating agencies, area hospitals, medical facilities and the general public

PREFERENCE MAY BE GIVEN FOR:

• Associate’s degree in Accounting, Financial Management, Finance or related fiscal field
• Experience working as an Emergency Medical Technician (EMT) or current EMT certifications 

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• While working in this position, the employee is required to frequently sit and walk; occasionally perform repetitive motions and rarely stoop, kneel, crouch, crawl, lift up to 20 pounds, reach and drive.
• While working in this position, the employee is required to constantly work indoors and rarely work outdoors, walk on uneven ground, have potential exposure to infectious diseases and protective equipment required.

• Available for varied evening and weekend work hours to accommodate meetings, special events, etc.
• Ability to provide own transportation to off-site meeting locations, as needed
• Required certifications must be maintained throughout tenure of employment

KIND OF EXAMINATION (may include):

1. An evaluation of training and qualifications
2. Related skills testing
3. One or more interviews
4. A pre-employment background investigation conducted by the Division of Fire and Rescue Services

Salary : $61,224 - $97,958