What are the responsibilities and job description for the EMS Billing Supervisor position at Frederick County , Inc.?

Salary : $61,224.00 - $97,958.00 Annually

Location : Public Safety Training Facility - Frederick, MD

Job Type : Full-time Regular

Job Number : FY25-00519

Department : DFRS Ambulance Services

Opening Date : 02 / 05 / 2025

Closing Date : 2 / 18 / 2025 4 : 00 PM Eastern

JOB INFORMATION

Exempt; full-time; 40 of hours per week; Monday-Friday; 8 : 00 a.m. - 5 : 00 p.m.; full-benefits

This position manages the ambulance billing department and ensures ambulance transports are properly invoiced and that revenue is distributed to and received by the proper departments. Ensures that ambulance reports and billing comply with all federal, state, and local laws and guidelines and supervises billing staff including the establishment of overall work objectives, assigning, reviewing, and evaluating work performance, and completing performance evaluations.

NOTE : The upper pay range reflects possible wage rates for internal County transfers and promotions. For transfers and promotions, wage rates are calculated per County policy.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE :

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan

Vesting after 5 years of service

Additional service credit for eligible previous public service, military service, etc.

Work / Life balance programs include : Employee Assistance Program and Employee Wellness Program

Generous Tuition Reimbursement Program

Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.

Coming soon-early 2025 : Employee Health Center with no or low cost primary and urgent care

For more information, visit our benefits page on the Frederick County Government job opportunities webpage

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Review, analyze, and reconcile financial and statistical reports for accuracy and forecasting

Identify billing trends through data analysis; recommend actions based on trends

Ensure regulatory compliance throughout the EMS billing program

Establish overall work objectives for staff, assign, coordinate, review and evaluate work performance, complete performance evaluations and disciplinary actions

Work with the Finance Division to ensure all revenues are appropriately collected and posted to comply with the generally accepted accounting principles

Stay abreast of current healthcare laws, rules, and regulations to ensure requirements are adhered to

Act as liaison between DFRS and FCVFRA in matters concerning EMS billing; act as liaison between Division and outside vendors

Act as liaison between Division and outside vendors

Collaborate with third party billing vendor to address processes and policies

Resolve billing issues regularly and on a case-by-case basis; provide information and assistance to patients, insurance companies, attorneys, and the public via email and telephone

Coordinate and present seminars to market the Annual Subscription Program

Participate in local health / wellness events in the community as a representative for Division

Participate in the request for proposal (RFP) process to select vendors as it relates to the Billing Department

As needed, interview and select new hires; train new and current staff

Perform other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS AND REQUIREMENTS

Associates degree

Minimum 5 years of billing work experience which includes 2 years of work experience in medical or ambulance billing

Minimum of 1 year work supervising or directing the work of others

Intermediate skills in Microsoft Office Suite

Possession of the current Certified Ambulance Coder (CAC) from the National Academy of Ambulance Compliance or ability to successfully obtain in 6 months after hire

NOTE : A combination of education and work experience may be counted towards the requirements of this position

KNOWLEDGE, SKILLS AND ABILITIES :

Extensive knowledge of medical billing and coding

Extensive knowledge and expertise of current healthcare laws, rules, and regulations to ensure requirements are adhered to

Considerable knowledge of HIPAA Compliance

Strong and effective mathematical and clerical skills with the ability to accurately compile, prepare and verify detailed information

Ability to accurately compile and prepare statistical data and reports

Ability to effectively supervise and direct the work of others

Ability to effectively access and utilize Microsoft Office Suite, e-mail, spreadsheet and other systems and equipment, and to learn new software as it is required

Ability to effectively organize work, determine priorities, including the ability to make decisions and complete assigned duties with minimal supervision

Discretion and good judgment in dealing with sensitive and personal information and the medical, financial, and personal information of others with ability to maintain appropriate confidentiality

Strong and effective spoken and written (English) communication skills including the ability to clearly explain policies and procedures

Ability to establish and maintain effective working relationships with co-workers, representatives of cooperating agencies, area hospitals, medical facilities and the general public

PREFERENCE MAY BE GIVEN FOR :

Associate's degree in Accounting, Financial Management, Finance or related fiscal field

Experience working as an Emergency Medical Technician (EMT) or current EMT certifications

PHYSICAL REQUIREMENTS / WORKING CONDITIONS :

While working in this position, the employee is required to frequently sit and walk; occasionally perform repetitive motions and rarely stoop, kneel, crouch, crawl, lift up to 20 pounds, reach and drive.

While working in this position, the employee is required to constantly work indoors and rarely work outdoors, walk on uneven ground, have potential exposure to infectious diseases and protective equipment required.

ADDITIONAL INFORMATION / EXAMINATION PROCESS

Available for varied evening and weekend work hours to accommodate meetings, special events, etc.

Ability to provide own transportation to off-site meeting locations, as needed

Required certifications must be maintained throughout tenure of employment

KIND OF EXAMINATION (may include) :

An evaluation of training and qualifications

Related skills testing

One or more interviews

A pre-employment background investigation conducted by the Division of Fire and Rescue Services

Retirement Plan :

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07 / 01 / 2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance :

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance :

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment

NOTE : Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts :

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to : deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.

Life Insurance :

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.

Savings Plan - Deferred Compensation :

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.

Educational Reimbursement Program :

County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program :

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.

Leave

Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows : Years of service days per year

0 - 2 years 11 days

2 - 10 years 17 days

10 years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE : Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, Military.

Holidays :

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefit package, please visit the Division of Human Resources website at

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further.

I have read and acknowledge the above instructions.

Which best describes your level of education?

Less than a High School Diploma or the equivalence

High School Diploma or the equivalence

Associate's degree received

Bachelor's degree received

Advanced degree received

If you have earned a college degree, was it in Accounting, Financial Management, Finance or related fiscal field?

Which describes your level of proficiency with MS Office Suite software?

Beginner

Intermediate

Advanced

How many years of billing work experience do you have?

Less than 3 years of work experience

3 years of work experience

4 years of work experience

5 years of work experience

6 years of work experience

7 or more years of work experience

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment / service and the duties you performed.NOTE : When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be considered further.

Does your billing work experience include at least 2 years of work experience in medical or ambulance billing?

Do you have at least 1 year of work experience supervising or directing the work of others?

Do you have possession of the current Certified Ambulance Coder (CAC) from the National Academy of Ambulance Compliance?

I have the ability to obtain within 6 months of hire

Do you have experience working as an Emergency Medical Technician (EMT)?

Do you possess current EMT certifications?

Please list any current EMT certifications below :

Required Question

Salary : $61,224 - $97,958

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