What are the responsibilities and job description for the Accounts Receivable Specialist position at Frederick Fox?
The successful candidate will be responsible for AR operations ensuring the accurate and timely resolution of customer deductions, maintaining positive customer relationships, and collaborating with internal teams to drive continuous improvement. This role requires expertise in AR deductions management, data analysis, and communication with both customers and cross-functional departments.
Responsibilities:
Manages the AR process from A-Z.
Lead and manage the deductions process, including deduction identification, research, and resolution.
Review, analyze, and document customer deductions and disputes to ensure compliance with company policies.
Collaborate with internal departments such as Sales, Customer Service, and Finance to resolve issues and maintain strong relationships.
Maintain accurate records of deductions and payment adjustments, ensuring timely updates in the system.
Implement and enforce policies and procedures to prevent recurrence of disputes and deductions.
Assist in the development of process improvements aimed at reducing deduction volume and improving collection performance.
Ensure adherence to regulatory standards and internal controls related to accounts receivable functions.
Handle escalated customer inquiries and issues relating to deductions and disputes.
Qualifications:
Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
Minimum of 3 years of experience in Accounts ReceivableStrong understanding of AR processes, deduction management, and dispute resolution.
Proficient in using ERP systems (SAP, Oracle, etc.) and advanced Microsoft Excel skills.
Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal teams and external customers.
Salary : $25 - $33
