What are the responsibilities and job description for the Front Desk Medical Receptionist position at Frederick Gastroenterology Associates?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team at a busy dental clinic. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet patients warmly and check them in for their appointments.
- Manage phone calls, schedule appointments, and handle inquiries regarding services.
- Verify patient insurance information and assist with insurance verification processes.
- Maintain accurate patient records using clinic management software such as Epic, Cerner, GGastro, GMed.
- Provide medical administrative support by ensuring all necessary documentation is completed and filed appropriately.
- Assist with billing inquiries and coordinate with other departments as needed.
- Ensure the front desk area is organized and welcoming for patients.
- Perform other office management tasks as required to support clinic operations.
Experience
- Previous experience in a front desk or receptionist role, preferably in a dental or medical clinic setting.
- Bilingual skills are highly desirable to effectively communicate with diverse patient populations. Chinese, Spanish.
- Familiarity with office management practices and procedures.
- Proficiency in using computer systems for scheduling and record keeping; experience with GGastro, Klara, CRISP, Microsoft Office a plus.
- Strong communication skills, both verbal and written, with an emphasis on customer service excellence.
- Ability to work independently while being part of a collaborative team environment.
Join us in providing outstanding care to our patients while enjoying a dynamic work atmosphere!
Job Type: Full-time
Pay: $17.80 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Health insurance
- Health savings account
- On-the-job training
- Paid jury duty
- Paid sick time
- Paid time off
Medical Specialty:
- Gastroenterology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $19