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Free People Studio Operations Coordinator

Free People
Philadelphia, PA Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 3/10/2026

Role Summary

Responsible for operational sample management for direct samples across all businesses. Work closely with on Studio Sample Coordinators (flats and on figure) in all sample related tasks as well as cross functional partnership with Merchandising Sample Coordinators. Work alongside studio team, especially Production and File Management, on daily set maintenance, studio prioritization, and planning. Reports to Producer.

Role Responsibilities

  • Check in and check out all samples - apparel, intimates, accessories, movement, beauty
  • Document and maintain tracking system in Shotflow of all incoming and outgoing samples for non-styled shoots
  • Ownership over tracking status of all ISNO product in studio
  • Ensure samples are shot in a timely manner from when received in studio
  • Create Marketing Lists and monitor marketing and catalog priorities to ensure they are shot before emails and catalogs go live
  • Field queries and requests from merch/buying regarding sample status
  • Relabel imagery when necessary for send out shoots
  • Pass out gift cards to freelancers daily and support talent needs in web studio
  • Support production team. For example, supply check in, EQ seamless prop needs, catering, attend shoots if necessary
  • Partner with sample coordinators on vendor returns logging
  • Attend weekly sales meeting and share notes to studio team
  • Check in apparel/intimates & shoe turnovers weekly and provide breakdown to turn team which includes ISNO, reshoot, and carryover details
  • Implement a new process for reshoots creative leads- create a strict deadline for merchandising team to submit all requests. Partner with production team to monitor amount of requests and reshoot reasons. Partner with styling sample coordinator to pull reshoots in studio and what needs to be ordered from the DC.
  • Work with file management team to ensure daily setlists are accurate and reshoots and creative leads are approved to shoot
  • Create set lists for WC movement/surf/send out shoots and update EXT tracker
  • Daily prioritization of samples based on in stock availability, catalog launch dates, and marketing live dates. Ensure that sets are following priority guidelines.
  • Bi-weekly pull of in studio not shot (ISNO & non ISNO) beyond 2 weeks list from STEP and share with sample coordinators to track down samples. Update status in doc by following AM.
  • Daily ISNO pull from STEP, update studio team on what came into stock that is in studio/not shot. Partner with sample coordinator to make sure samples are located and on planned sets
  • Check that all reshoots requested by merch are inputted into doc with proper information for new week's turn by EOD
  • Check in with buying partners for clean outs on a class by class basis Partner with sample coordinator for what classes need to be clean out. add meeting markers to calendar
  • Daily carryover check when sets wrap, send update with notes to necessary team and put aside for styling to work into new sets

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Role Qualifications

  • Detail-orientated and superior organizational skills
  • Strong communication and time management skills
  • Flexible and adaptable to changing priorities
  • Ability to thrive in fast-paced environment
  • Experience with Outlook and Google documents
  • Education:

    Bachelor’s Degree in Fashion, Business, or a related field.

     

    Location:

    Philadelphia, PA

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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