What are the responsibilities and job description for the Front Office Coordinator position at Freedom Health Partners LLC?
Are you warm, friendly, and approachable? Do you pride yourself on providing exceptional patient care? Are you fluent in Spanish and passionate about helping others? If so, we want to hear from you!
Our busy Phoenix clinic and surgery center is expanding, and we’re looking for a dedicated Front Office Coordinator to join our team. At True Precision Medical, we deliver #HOPE by offering minimally invasive treatments in a caring, outpatient environment. Our mission is to provide solutions for patients with chronic pain to our community, prioritizing health, well-being, and outstanding care.
About the Role:
As a Front Office Coordinator, you’ll be the face of our clinic, ensuring every patient interaction is positive and seamless. You’ll handle administrative tasks, assist with scheduling, and act as a liaison between patients and the medical team. Your organizational skills and friendly demeanor will play a vital role in helping our clinic provide exceptional care.
Key Responsibilities:
Welcome patients and visitors with courtesy and professionalism.
Manage phone calls, schedule appointments, and handle referrals.
Conduct pre-procedure calls based on established protocols.
Request and organize medical records to ensure complete patient charts.
Schedule procedures per physician orders.
Log all patient interactions in the EMR system.
Maintain a clean and organized front office area.
Manage office supply inventory and place orders as needed.
Assist with medical information requests, following HIPAA guidelines.
Requirements:
High School Diploma, GED, or equivalent.
Bilingual (Spanish/English) required.
Experience with eClinicalWorks (eCW) is a plus.
Previous medical office experience.
Strong customer service and communication skills.
Ability to adapt to change, multitask, and prioritize effectively.
Comfortable interacting with patients both in person and over the phone
What We Offer:
Competitive pay
Full benefits package, including:
401(k) with matching
Health, dental, vision, and life insurance
Paid time off
Employee discounts
Disability insurance
.
Schedule:
Full-time (8-hour shifts, Monday through Friday). No weekends or holidays.
Location:
Phoenix, AZ 85015 (reliable commute or relocation required).
