What are the responsibilities and job description for the Front Office Coordinator position at FREEDOM HEALTHWORKS LLC?
We are seeking a motivated individual with great hospitality skills and a passion for customer service to join our team as a Medical Front Office Coordinator. This role will require the employee to provide exceptional customer service, manage administrative tasks, and assist with medical duties.
As a Medical Front Office Coordinator, you will be responsible for creating a positive and welcoming environment for our patients. You will manage patient scheduling, answer phone calls, and assist with membership programs. In addition, you will be trained to perform medical duties such as taking vital signs, drawing blood, and assisting with procedures.
Job Responsibilities:
- Greet and check-in patients, verifying their membership, and other demographic information
- Answer phone calls and schedule appointments
- Manage patient billing and membership inquiries
- Manage and maintain patient files and electronic health records
- Assist with medical duties such as taking vital signs, drawing blood, and other procedures
- Additional duties may include administering vaccines and performing basic lab tests
- Clean and sanitize exam rooms and other areas of the clinic
- Collaborate with the clinical team to ensure the highest quality patient care
- Assist with other administrative tasks as needed
- Provide outstanding customer service to members
Requirements:
- Excellent customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment
- Willingness to learn and be trained on medical procedures and protocols
- Ability to work well in a team and collaborate effectively
- Comfortable working with electronic health records and other computer systems
Preferred Qualifications:
- Prior experience in a hospitality, medical, or healthcare setting
- Knowledge of basic medical terminology and procedures
- Experience communication and computer systems
We offer a competitive salary, paid time off, and ongoing training and development opportunities. If you are passionate about customer service and willing to learn new skills in a medical setting, we encourage you to apply for this exciting opportunity.
